Hotel / Resort

Updated on November 20, 2018

Hotel/Resort

HOUSEKEEPING MANAGER - MISSION POINT RESORT - MACKINAC ISLAND, MI

Year-round, salaried position – includes housing and benefits

Harper Associates is currently looking for an experienced Housekeeping Management professional for Mission Point Resort (www.missionpoint.com), on Mackinac Island, MI. Mission Point Resort is the only full service, casual resort on the island and is an extremely popular vacation destination. This position is year-round, offers a competitive salary, housing, benefits, amongst other perks. The ideal applicant will have at three or more years of experience in housekeeping management for a location with more than a hundred rooms, possess an upbeat leadership style, and have experience working in a multi-cultural environment.

Required Skills and Experience:

  • Working knowledge of Rooms Management Systems
  • Advanced knowledge of Housekeeping processes and procedures
  • Knowledge of OSHA and safety standards within the housekeeping department
  • Ability to prioritize and schedule work to be completed efficiently
  • Ability to develop detailed and specific procedures and processes outlining the steps to follow in completing department and/or project tasks
  • Be an enthusiastic, helpful and positive member of the team
  • Must possess the ability to speak, express or exchange ideas by means of spoken and written English as well as listen, perceive, observe and interact
  • Proficient in basic computer skills including but not limited to Microsoft Office
  • Four years’ experience as Housekeeping Manager in large resort setting
  • Proven experience supervising departments of 15+ employees
  • Ability to maintain a budget

Send resume in a Word format attachment to sarah@harperjobs.com 

VICE PRESIDENT OF HOTEL OPERATIONS - LODGCO HOSPITALITY, MOUNT PLEASANT, MICHIGAN

Harper Associates has been retained for this exclusive search.

The Lodgco portfolio represents many of the most trusted names in hospitality, including Hyatt, Marriott, Holiday Inn, and Hampton Inn & Suites. Currently, the collection encompasses 16 hotels in Michigan and three in Florida, with several properties coming soon. New developments include the first Canopy by Hilton in Michigan, a lifestyle hotel brand coming to downtown Grand Rapids in 2020. At this time, Lodgco properties are located in Grand Rapids, Traverse City, Midland, Mt Pleasant, Flint, Saginaw, Lansing, Battle Creek, Ann Arbor, and Sarasota, FL. The company headquarters are in Mount Pleasant, MI, however, the VP may be based in most larger cities in Michigan, including the Detroit area. Excellent six figure salary and bonus program plus benefits!

ESSENTIAL JOB FUNCTIONS:

  • Directs and analyzes hotel operations through the Regional Director of Operations.
  • Designs and implements monthly reviews of operating and financial performance.
  • Manages financial performance while upholding quality standards and maximizing the guest experience.
  • Drives organizational excellence in operations and guest service.
  • Enforces high standards of quality, service excellence, and cleanliness through the properties.
  • Reviews all financial forecasting, budgeting and other strategic plans.
  • Mentors Regionals and General Managers to ensure successful operations of the hotels’ short-term and long range goals.
  • Develops annual budgets to accurately forecast financial performance and deliver financial results in accordance with budgets.
  • Drives guest satisfaction by maintaining quality standards.
  • Conducts property inspections ensuring completion of brand and company standards.
  • Ensures all properties are maintained and protected and that safety programs and practices are being enforced.
  • Critically analyzes all metrics (including but not limited to financial reports, GSS, STR, QA inspections, Financial Audits, HR Audits, etc.) to access actual performance to defined benchmarks, identifying variances and initiating corrective actions.

COMPETENCIES:

  • Strong Leadership and Teamwork abilities
  • Communication both verbal and written
  • Computer software skills
  • Time management and problem solving skills
  • Self-motivated, well organized, and goal-oriented

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

  • Minimum of 5 years’ experience managing multiple properties
  • Full service and F&B experience
  • New hotel opening experience
  • Bachelor’s degree in business or related field, is preferred 

Send resume in a Word format attachment to: ben@harperjobs.com

CATERING & SPECIAL EVENTS COORDINATOR - METRO DETROIT, AREA, MI

Our client is searching for a candidate presently employed in a hotel catering department or conference facility as an event/catering coordinator or manager. Will work closely with clients to discuss all details involved in planning their social or corporate event and will handle all steps needed to be sure the requests are implemented. Will handle detailing and prepare Banquet Event Order (BEO), along with coordination of floral arrangements, room diagram, linens, etc. Prefer Hospitality Degree. Require MS office skills, a great communicator, and the ability to multi-task. Excellent salary, plus bonus and benefits!

Send resume in a Word format attachment to: ben@harperjobs.com

HOTEL GUEST SERVICES SUPERVISOR - DETROIT, MI

Exceptional opportunity for current Hotel Front Office Managers. Join a luxury four-diamond, full-service hotel and launch your career!

The Guest Services Supervisor will oversee front desk operations, a busy call center, guest services staff, reservations, and assist with special guest requests.

Candidates are required to have a Bachelor's degree in Hospitality Business, General Business, or related major from a school such as Michigan State, Grand Valley State, Central Michigan, Northwood, Western Michigan, Ferris State, Eastern Michigan, etc. and hotel operations experience. Candidates with supervisory / management experience preferred.

$47,500 salary, plus excellent medical benefits and 401K + match are offered.

Candidates with ties to Michigan are preferred.

Ready to join a world-class hotel and kick start your Hospitality career?

Send resume in a Word format attachment to kevin@harperjobs.com 

HOTEL HOUSEKEEPING SUPERVISOR - DETROIT, MI

Exceptional opportunity for a current Housekeeping Managers, and recent Hospitality graduates with hotel housekeeping experience. Join a luxury four-diamond, full-service hotel and lead a team of hospitality professionals!

The Housekeeping Supervisor will oversee a large staff of guest room and public area attendants, handle inventory, purchasing, scheduling, and inspect rooms for perfect cleanliness. Lots of opportunity for advancement! This position is full time and pays $18.44 per hour ($38,000 per year) with excellent benefits, vacation, and 401K.

Candidates are required to have a Bachelor's degree in Hospitality Business, General Business, or related major from a school such as Michigan State, Grand Valley State, Central Michigan, Northwood, Western Michigan, Ferris State, Eastern Michigan, etc. and hotel operations experience. Only candidates with supervisory / management experience will be considered.

Ready to join a world-class hotel and kick start your Hospitality career? 

Send resume in a Word format attachment to kevin@harperjobs.com

SOUS AND EXECUTIVE SOUS CHEFS - ENTERTAINMENT VENUE –DETROIT, MI

Multiple food outlets, casual, fine dining, and quick service. Must have Culinary degree and 2-3 years managing a culinary team. Will work with celebrity executive chef. Great benefits and work environment.

$45-65,000

Candidates with ties to the Michigan area are preferred.

Send resume in a Word format attachment to ben@harperjobs.com

LEAD MAINTENANCE TECHNICIAN - LUXURY APARTMENT COMMUNITY - DETROIT, MI

We have an excellent opportunity for an experienced, hands-on maintenance tech to join an experienced maintenance team for a group of luxury apartment homes. Do a great job and there are opportunities to grow!

If you think you have what it takes, here is what it's all about. For a hotel or apartment community Maintenance Tech, this is a very attractive position. If selected, you will:

    • Perform duties of a thorough preventive maintenance program for all of the facility's equipment, including HVAC, electrical, plumbing and heating
    • Handle all work orders and appliance repairs, including refrigerators, ovens, microwaves, washers/dryers, etc.
    • Lead a team of maintenance technicians, and assign tasks/follow up to ensure completion and quality
    • Create and maintain relationships with contractors and service providers
    • Keep detailed inventory of tools and equipment
    • Handle purchasing for the department and review invoices
    • Communicate with the Facilities Manager on a daily basis to update him/her on all pertinent matters
    • Respond to all maintenance requests from tenants immediately, and ensure timely completion / communicate and follow up to ensure satisfaction

The above list is just a snapshot of what you will do. Ideal candidates will have at least 5 years of experience in maintenance for a hotel, multi-unit apartment or condo complex. Previous experience and a warm, engaging personality is a must for success in this role.

Send resume in Word  format attachment to kevin@harperjobs.com

Harper Associates

31000 Northwestern Hwy,

Suite 240,

Farmington Hills, MI 48334

Phone. 248-932-1170

Fax. 888-737-8525

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