Country Club 

Country Club

DIRECTOR OF FOOD AND BEVERAGE

Grosse Pointe Yacht Club - Grosse Pointe Farms, MI

Harper Associates had been retained for this Search

Located on beautiful Lake St. Clair and centrally located to all the Great Lakes, Grosse Pointe Yacht Club (GPYC) is an active, family-centric club, with facilities and activities that engage the entire family. Amenities, in addition to world-class yachting facilities and a 268-slip harbor, include a premier, year-round food and beverage program; a state-of-the-art swimming pool complex; tennis and paddle tennis facilities; and bowling lanes.

Club Details:

• Approximately $3.5M F&B revenue
• 45% a la carte and 40% banquet
• Approximately 275 total number of employees in season
• Catering sales volume $~1.6M annually
• 58 average age of members

Dining Rooms Include:

• The Spinnaker Restaurant (seats 60)
• Binnacle Restaurant (75)
• Seasonal Binnacle Terrace Dining (30)
• Main Dining Room Dining (100)
• Seasonal Harborside Grill & Gazebo Deck Dining near Pool (100)

Banquet Rooms Include:

• Commodore’s Room (20)
• Ballroom (275)
• Venetian Room(70)
• Lakeshore Room (30)
• Fo’c’sle at the Bowling Center (50)
• The Seasonal East Lawn (500)
• Tower Pub (30)
• Wine Cellar (10)

Food & Beverage Director Job Description:

Departments: Catering / Restaurant Service / Harborside Grill Service

Division: Food and Beverage

Reports to: General Manager

Supervises: Catering/Banquets, Restaurants, Harborside Grill (summer), Wine Program

Position Summary: Responsible for executing events and dining room service regularly. This includes coordinating with the catering, service, and culinary teams to ensure all guest expectations are met. The Food and Beverage Director serves as a key member of the Club’s management team and is responsible for the development and training of event and restaurant staff. They will be expected to go above and beyond to deliver memorable events while maintaining a high level of energy, professionalism, and hospitality. This role demands a proactive approach in identifying trends, developing innovative service strategies, and fostering a culture of continuous improvement and member satisfaction.

Job Duties:

Serves as a positive role model by:

• Adhering to the same standards of service and behavior that peers are required to uphold
• Demonstrating effective communication skills through various digital platforms utilized by Club
• Maintaining a positive and friendly demeanor at all times
• Working with peers to meet the needs of the team
• Representing the Club well in its relationships with members and vendors
• Continually provides services in the areas of:
• Exceeding the expectations of members and their guests, while representing the Club to the highest standards
• Ensuring accurate, detailed execution of all catered events and regular restaurant service
• Impeccable service and social perceptiveness
• Ability to evaluate guest satisfaction and responsiveness
• Ensuring all laws and Club policies and procedures regarding alcoholic beverage service are followed at all times
• Slowing and refusing alcoholic beverage service when necessary
• Continually seeking to enhance knowledge and skills related to service
• Maintaining self-awareness of members, management, and peers

Assumes responsibility for the department by:

• Creation, maintenance, and training of all catering and restaurant staff on departmental processes, procedures, and service standards
• Strategic marketing of principles to continually exceed the expectations and needs of Club members and guests
• Monitoring of departmental budgets, ensuring financial efficiency and high service quality
• Collaboration on menu design and maintenance of the point of sale system
• Maintaining proper record keeping for all departments
• Maintaining proper inventory levels, including wine, spirits, and bar
• Maintaining restaurant and catering storage areas in a neat, clean, and orderly manner
• Overseeing the creation of weekly schedules for all catering and restaurant staff
• Prioritizing and clearly communicating tasks with the General Manager / Food and Beverage Director, and Restaurant Staff concerning ongoing projects

Qualifications:

• TIPS certification preferred, but not required
• Sommelier certification preferred, but not required
• Ability to work scheduled evening hours including, when necessary, holidays and weekends

Excellent salary and incentive program, join a great private club.

Send resume in a Word format attachment to: ben@harperjobs.com

GENERAL MANAGER - PRIVATE COUNTRY CLUB - DETROIT, MI SUBURBS

Prefer candidate with ties to Detroit area.

Our Client, a member owned, prominent private country club (18 holes), offers a la carte dining and extensive catering and banquet facilities to its members and guests. Catering volume over $5M, with focus on weddings and member events.

Looking for GM to elevate food, beverage and catering operations along with staff development. New catering sales program and menus needs to be spearheaded. The membership will embrace an experienced professional with new ideas, food and beverage expertise, social media savvy, and creativity in club member events.  Responsible to review and improve member communications – digital, club calendar, newsletter, emails, etc. Will consider a candidate with strong Food, Beverage, and Catering background from upscale hotels, resorts, conference centers, clubs or fine dining restaurant operations.

Position Knowledge and Responsibilities

• Will oversee all facets of club operations with a strong emphasis on food and beverage, financial management, budgeting and planning, and overall club administration
• Strong organizational and analytical skills needed
• Position demands highest level of integrity, professionalism, accountability, and dedication
• Requires ability to effectively lead, manage, and develop department managers and their teams
• Need proven ability to think strategically while meeting operational and short-term objectives
• Traits must include high attention to detail, sense of urgency, and focus on member and guest satisfaction
• Provides advice to the Board of Directors and all club committees
• Oversees the care and maintenance of all physical assets and facilities

Seeking candidates with a desire to be in Michigan.  Excellent six figure base salary and lucrative performance bonus. 

Send resume in a Word format attachment to: ben@harperjobs.com

GENERAL MANAGER - THE CHIPPEWA CLUB - IRON MOUNTAIN, MI

Private Dining Club with exceptional food and service

POSITION REQUIRES RELOCATION TO IRON MOUNTAIN, MI

www.chippewa.club

Exclusive Search by Harper Associates

Iron Mountain is one of the largest cities in the MI Upper Peninsula and offers everything from lush forests, miles of rivers and streams, four seasons of outdoor recreation, and abundant wildlife, art, and music festivals, museums, famous sport competitions, along with unique shopping and dining.

The Club:

The Chippewa Club, an exquisite private dining club, was founded in 1945. With exceptional, personalized service and cozy charm in a historic setting, the Club serves as an ideal venue for business executives and the local community. Located in a former mining captain’s grand home on 5 acres in Iron Mountain, MI, the club has a rich history in the community. With a capacity of 150 guests, the Club is a popular choice for hosting small and large meetings, special events, weddings and all types of social gatherings.

Number of Members – 190

• Size: approx. 15,000 sq. ft. on 2 floors, including kitchen and utility space
• Gross Dollar volume - $860,000
• Annual Food and Beverage Sales 2022 - $650,000
• Annual Dues Volume - $210,000 (includes Building & Maintenance Fees)
• Dining Facilities: several a la carte dining rooms and lounge and an outdoor terrace with seating for 52.

General Manager Overview:

The General Manager/ Food & Beverage Operations Manager of The Chippewa Club is a highly visible position and the individual must possess the skills of interacting with members and promote guest satisfaction. The GM is ultimately responsible for all aspects of club operations excluding the kitchen operations and reports to a Board of Directors. The GM is a working manager position where they directly supervise office, wait staff and housekeeping, therefore candidates must realize the importance of good communication between management and their staff.

The ideal candidate has strong leadership, communication, and managerial skills to oversee the daily operations of the club, as well as, provide long term strategic vision and guidance. The General Manager will be actively involved in developing programs to grow membership and will help to increase presence in Iron Mountain through networking with community leaders. Looking for GM to elevate the member experience while creating a structure for operations and staff development. New banquet and event sales program needs to be spearheaded. The membership will embrace an experienced professional with new ideas, service and beverage expertise, social media savvy, and reativity in club member events. Will also review and improve member communications – digital, club calendar, newsletter, emails, etc.

The Chippewa Club recently invested in the Clubessential Club Management Software platform. This candidate will develop the Club’s full utilization of the features and benefits of the system.

Education and/or Experience

• Bachelor’s degree from a four-year university preferred, with an emphasis on hospitality.
• 5+ years of experience as a General Manager, Assistant General Manager, Restaurant/FOH Manager or Clubhouse Manager in a private club setting. Background in luxury hotels/fine dining restaurants or upscale catering venues may also be considered.
• Experience with club finances, committees, P&L statements.
• Extensive food, beverage and catering management experience required.
• Exceptional people skills mandatory, with emphasis on member and employee relations.

Salary and Benefits: $75,000 - $85,000 plus bonus, Vacation, Sick and Personal Days are paid in accordance with the Employee Manual. 

Send resume in a Word format attachment to: ben@harperjobs.com

DINING ROOM MANAGER / FOOD & BEVERAGE MANAGER - UPSCALE COUNTRY CLUB (METRO DETROIT, MI AREA)

A terrific career opportunity is available to join a family-oriented private club with restaurants, golf, a catering facility, a pool, and tennis. We are seeking a hospitality professional who is passionate about providing great customer service and excited about working in a club atmosphere. The typical schedule is 5 days/week and the club is closed for most major holidays.

The Dining Room Manager will be capable of leading the department and taking it to the next level. This is a highly visible role in interacting with members. Will be involved with all relevant staff hiring, training, and scheduling. In addition, will handle beverage service, inventory, and POS programming and collaborate with Chef regarding menus.

• Management experience in upscale restaurants, hotels, or country clubs.
• Full understanding of the customer service philosophy.
• Wine knowledge is preferred.
• Must possess poise in front of guests and have a sense of humor and a pleasant personality.
• Ability to handle fast-paced, constantly changing, high-end environment.
• Ability to communicate with fellow managers, staff, vendors, and members to build relationships.
• A four-year college degree is preferred but not required.

$55,000 - $60,000