Hotel / Resort

Hotel/Resort

DIRECTOR OF HOUSEKEEPING -RESORT/HOTEL PROPERTY IN HAWAII (400+ ROOMS)

RELOCATION REQUIRED

WOULD YOU CONSIDER LIVING IN HAWAII?

Our client, a popular resort on the beautiful, Big Island of Hawaii, has an excellent opportunity available for a Director of Housekeeping. The Big Island includes colored sand beaches and lush rainforest. The ideal candidate is seeking a new challenge and would enjoy working in a beachfront property located in a prime area. Union experience would be a plus. If you are ready to make an exciting change, why not experience the very desirable Hawaii lifestyle and climate?

Prefer Marriott, Hilton or IHG Brand experience.

$90,000 $95,000 plus excellent benefits, 401K, bonus, travel perks and relocation assistance. 

Send resume in a Word format attachment to: ben@harperjobs.com

Mahalo

CATERING SALES / EVENT MANAGER - COUNTRY CLUB - WEST BLOOMFILD, MI AREA

Responsible for catering sales for prominent, suburban Detroit, member owned, country club. The Catering Manager interacts with members in booking weddings, showers, golf events, private banquets, business and social meetings and member events. The Catering Manager will handle event detailing and also assistant with banquet operations.

A Bachelor's degree in Hospitality is preferred, along with several years of banquet/catering sales experience in a luxury hotel, club or resort. Position requires strong knowledge of proper service for all occasions and understanding of proper etiquette and service standards. A very accommodating, service oriented attitude, exceptional attention to detail and extremely high quality expectations are essential for success in this role. Great communication skills and a strong work ethic and professional demeanor are also required. Excellent salary commensurate with experience and great benefits.

Please forward resume in confidence to: ben@harperjobs.com

WEDDING CATERING SALES MANAGER - DETROIT, MI

THE WEDDING BUSINESS IS BACK IN FULL FORCE

We are seeking an enthusiastic, detail oriented catering sales professional to represent a beautiful venue and entertainment center in Detroit . The facility is used for a wide variety of events including weddings, business meetings and conferences, reunions and many other social events.

The Sales Manager will work closely with clients to discuss all details involved in planning their special event and will handle all steps needed to be sure the requests are implemented. Will administer contracts for events (BEO) and develop budgets and financial reports. This individual will also be involved in promoting the venue to appropriate companies and community organizations and will attend various bridal shows and other pertinent trade shows. The Manager will collaborate with the Chef to create menus and pricing. Will follow-up with clients after the event and maintain client files for future reference.

Outstanding communication and organizational skills are essential for success in this role. Proven hospitality sales experience is required. Degree preferred. Prefer candidate with ties to Michigan. $70-80,000++ plus excellent benefits.

Send resume in a Word format attachment to ben@harperjobs.com

HOTEL GENERAL MANAGER - DETROIT SUBURBS - LUXURY BACKGROUND

Confidential Search - Unique, luxury property. Will oversee a multi-faceted, boutique facility, 150+ rooms. Ideal candidate will have full service hotel experience in upscale or deluxe boutique properties similar to Ritz Carlton, Hyatt, Four Seasons, Starwood. Must have Rooms, Food & Beverage, Sales and Marketing expertise. Desire candidates with ties to Detroit area or Michigan who are looking to return back home. Bachelor’s Degree in Hospitality preferred.

Excellent salary ($125,000 - $150,000) and bonus package. Great benefits and work/life balance. 

Send resume in a Word format attachment: ben@harperjobs.com

CHIEF ENGINEER

We have an excellent opportunity for an experienced, hands-on Hotel Director of Engineering / Chief Engineer to join an experienced maintenance team for a full-service property in Metro Detroit. If you think you have what it takes, here is what it's all about. For a hotel Director of Engineering or Chief Engineer, this is a very attractive position.

If selected, you will:

• Perform duties of a thorough preventive maintenance program for all of the facility's equipment, including HVAC, electrical, plumbing and heating Lead a team of maintenance technicians, and assign tasks/follow up to ensure completion and quality
• Create and maintain relationships with contractors and service providers Keep detailed inventory of tools and equipment
• Handle purchasing for the department and review invoices
• Communicate with the General Manager on daily with updates on all pertinent matters
• Respond to all maintenance requests from guests immediately, and ensure timely completion / communicate and follow up to ensure satisfaction

The above list is just a snapshot of what you will do. Ideal candidates will have at least 5 years of experience as a Maintenance Manager, Director of Engineering, or Chief Engineer with a full-service hotel. Previous experience and a warm, engaging personality are a must for success in this role.

Send resume in a Word format attachment to kevin@harperjobs.com

HOTEL DIRECTOR OF FRONT OFFICE ($68,000 - $75,000)

Join a full-service, very busy hotel in Downtown Detroit and grow your career! This is a fantastic opportunity for someone who would like to grow into an Assistant General Manager or General Manager in 1-2 years.

Harper Associates has been selected to search for a talented Hotel Director of Front Office / Front Office Manager with high-volume, full-service hotel experience and a desire to grow your career.

The Director of Front Office will oversee front desk operations, guest services, valet, and anything else related to providing a top-notch guest experience. Responsibilities include, but are not limited to:

• Scheduling front office / valet staff
• Ordering / inventory for gift shop
• Managing reservations
• Interviewing / hiring front office candidates
• Training and employee development
• Ensuring a seamless guest experience

Candidates must have management experience within a very busy hotel front office department to be considered. Full-service experience and hospitality degree preferred.

Send resume in a Word format attachment to kevin@harperjobs.com

GUEST SERVICE MANAGER - DETROIT, MI

Are you a hotel Front Desk Manager, Front Office Manager, Guest Service Manager (or Supervisor)? We have an excellent opportunity for a hotel operations professional to join a luxury, full-service hotel in Detroit.

The Guest Service Manager will oversee front desk operations, central reservations, guest services associates, PBX, and ensure an exceptional experience for hotel guests. Managers also gain experience yielding rates and inventory, scheduling, and actively participating in generally managing the hotel.

Benefits:

• 5-day, 50-hour work week
• Very competitive base salary ($50-$55K per year)
• Outstanding medical benefits (dental and vision included), vacation, and 401K
• Opportunities for growth

Requirements:

• Bachelor's degree in Hospitality Business, General Business, or related major from a school such as Michigan State, Grand Valley State, Central Michigan, Northwood, Western Michigan, Ferris State, Eastern Michigan, etc. OR management or supervisor experience in hotel operations, either as a front desk manager/supervisor or housekeeping manager/supervisor

Ready to join one of Detroit's finest hotels?

Send resume in a Word format attachment to kevin@harperjobs.com

DIRECTOR OF HOUSEKEEPING ($70,000 - $75,000)

Harper Associates has been selected to search for a Director of Housekeeping / Executive Housekeeper with high-volume, full-service hotel experience and a desire to grow your career.

The Director of Housekeeping will oversee guest room housekeeping services, public area housekeeping, and ensuring the grounds are well maintained. Responsibilities include, but are not limited to:

• Scheduling guest room attendants and public area attendants
• Ordering / inventory for housekeeping supplies and linens
• Assigning rooms to be cleaned
• Inspecting rooms 
• Completing audits
• Following up on guest requests to ensure completion
• Manage lost & found

Candidates must have management experience within a very busy hotel housekeeping department to be considered. Full-service experience and hospitality degree preferred.

Send resume in a Word format attachment to kevin@harperjobs.com

HOTEL FOOD AND BEVERAGE DIRECTOR ($65,000)

Join a very busy Downtown Detroit hotel and grow your career!

The F&B Director will oversee the hotel's restaurant and banquet operations. Be part of a strong leadership team that develops exceptional talent in the hospitality business.

Our client prefers a Hospitality graduate with experience in full-service hotel food & beverage and catering / banquet management. Will oversee the hotel restaurant and bar (breakfast & dinner), in-room dining, and small banquets / corporate meetings. Will handle scheduling, ordering, inventory, and managing a team of FOH and BOH employees, coaching them to provide outstanding service.

Ideal Food & Beverage Director candidates will have:

• Hospitality Degree
• 2-5 years of Restaurant General Manager or Food & Beverage Manager experience in a hotel property
• Expertise in ordering, inventory management, labor management, and scheduling
• Exceptional training skills
• ServSafe certification
• Exceptional customer service skills

Benefits:

• A competitive base salary ($60,000 - $65,000)
• Health benefits
• Paid Vacation
• Opportunity for advancement

Send resume in a Word format attachment to kevin@harperjobs.com  

FRONT OFFICE MANAGER - ANN ARBOR, MI

Our client is seeking an experienced individual to manage the Front Office operations of an upscale hotel property.  The Front Office Manager is responsible for providing quality service while maintaining compliance to policies and procedures and meeting financial goals. $50,000 - $55,000

Responsibilities:

• Ensure customer satisfaction by resolving customer complaints and anticipating potential problems.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
• Monitor and respond to all social media outlets in in a timely and appropriate manner.
• Implement company programs and manage the operations of the Front Office (Front Desk, PBX, Bell Stand) to ensure compliance with LSOPs and SOPs.
• Prepare forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses.
• Interact with the sales staff to discuss and implement sales strategies.
• Responsible for key control, inventories, and ordering of supplies.
• Ensure adequate supplies and staff are on hand to provide top quality customer service.
• Comply with attendance rules and be available to work on a regular basis.
• Uphold high level of guest interaction & satisfaction through leadership & visibility.
• Perform any other job duties as assigned.

Job Requirements:

• 2 years of managerial experience over a hotel front desk.
• Strong leadership and communication skills.
• Self-starter, willing to “pitch-in” and help co- workers with their job duties.
• Maintain a professional appearance and manner at all times.
• Strong attention to detail, time management and computer skills.
• Working nights & weekends regularly.

Send resume in a Word format attachment to ben@harperjobs.com

HOUSEKEEPING MANAGER - DETROIT, MI

Join a full-service, luxury hotel (4-star / 4-diamond) in Detroit!

We are searching for a talented Housekeeping Manager with full-service experience and a desire to join an industry leader that offers an exceptional salary and benefits package, as well as excellent work/life balance.

The Housekeeping Manager will oversee housekeeping staff, including guest room attendants, public area attendants, and housemen. Responsibilities include, but are not limited to:

• Scheduling housekeeping personnel
• Managing budget / P&L critique
• Ordering / inventory for linens, guest room amenities, and housekeeping supplies
• Inspecting guest rooms and holding staff accountable
• Interviewing / hiring housekeeping candidates
• Training housekeeping employees

In order to be considered, candidates are required to have at least 3 years of experience as a Housekeeping Manager, Housekeeping Supervisor, or Operations Manager within a full-service hotel, in addition to a Bachelor's degree (Hospitality Business or Business Administration degree preferred).

This is a full-time, salaried position ($55K range) with outstanding benefits, including medical, dental, and vision insurance, as well as paid vacation and 401K + match. 

Send resume in a Word format attachment to kevin@harperjobs.com

BANQUET CHEF - HOTEL - METRO DETROIT, MI

Looking to return back home to Detroit?

Banquet Chef for a high volume, luxury hotel with multi-function conference/catering facilities. Experience leading Sous Chefs and Culinary staff.

• Lots of creativity and interaction with clients for tastings.
• Ability to organize and execute multiple events at the same time.
• Experience at a venue with over $5M+ in catering sales
• Prefer education / training to include Culinary Degree or ACF Certification

Client offers medical, dental, and vision benefits after 90 days of employment for full time employees, as well as a 401(k), Short Term Disability, Life Insurance, Paid Time Off, Free Uniforms, Parking and Meals. Salary range $70,000 - $75,000+

Send resume in a Word format attachment to: ben@harperjobs.com