Hotel / Resort

Hotel/Resort

DIRECTOR OF FOOD & BEVERAGE - DOWNTOWN DETROIT, MI

Union Square Hospitality Group at the Detroit EDITION Hotel

4 Food & Beverage Outlets, 16,000 sq. ft. of Event Space

Executive Leadership Position over Food / Beverage / Catering for 5-star Property

Search Conducted by Harper Associates

About The Opportunity:

Harper Associates has been selected by Union Square Hospitality Group, a nationally recognized, mission-driven company founded by Danny Meyer in New York, to recruit a Director of Operations (Director of Food and Beverage) in Downtown Detroit. USHG is opening Pine Hall at Hudson’s Detroit in Spring 2026 and will manage food and beverage operations at The Detroit EDITION Hotel opening in 2027. This is a rare opportunity to join an organization with a deeply rooted culture of excellence, where hospitality isn't just a service — it's a philosophy.

Reporting to senior leadership, you will oversee the Management and Culinary team driving operational performance, financial results, and an exceptional guest experience. This role is ideal for a seasoned hospitality leader who thrives at the intersection of people, culture, and business results.

What You'll Do:

• Lead and inspire the full leadership team and staff to deliver consistent, memorable guest experiences
• Drive financial performance across all revenue and cost centers, with a focus on sustainable growth
• Partner closely with the Executive Chef and kitchen leadership to align on goals, menus, and execution
• Analyze guest feedback across all channels and identify actionable opportunities to strengthen loyalty and guest satisfaction
• Build and develop a high-performing team through mentorship, clear goal-setting, and structured career pathways
• Champion diversity, inclusion, and belonging at every level of the organization
• Establish and maintain operational infrastructure — roles, systems, processes — that scales with the business
• Collaborate with home office departments to execute company-wide initiatives, training programs, and operational rollouts
• Balance day-to-day operations with strategic thinking to support both short- and long-term business success
• Build and maintain relationships with all stakeholders in the Detroit market

What We're Looking For:

• 10+ years of progressive leadership experience in restaurant and hospitality management, including GM or equivalent roles
• Proven track record in full-service, upscale, 5 star or Michelin fine dining environments
• Strong financial acumen — P&L ownership, performance metrics, and strategic planning
• Familiarity with the Detroit hospitality market is a strong plus
• Experience with new restaurant openings or launch environments preferred
• Proficiency in restaurant management systems and operational best practices
• Bachelor's degree preferred, though not required — results and experience speak loudest

What's In It for You:

• Excellent six figure base salary and incentive program, paid quarterly
• Comprehensive medical, dental, and vision coverage + FSA options
• Generous PTO + paid parental leave
• Matched 401(k) plan
• Dining credit and significant dining discount across a premier portfolio of restaurants
• Employee assistance programs and access to mental health and wellness services
• Pre-tax commuter benefits
• A genuine culture of mentorship, growth, and collaboration

Send your resume in a Word format attachment to kevin@harperjobs.com

CHIEF OPERATING OFFICER (HOSPITALITY) - ANN ARBOR, MI

Ronald McDonald House Charities of Ann Arbor, MI

Hospitality (Lodging & Food) Background required

Exclusive Search by Harper Associates

Exceptional career opportunity is available for a hospitality professional who is eager to transition into a meaningful, mission-driven role in the nonprofit sector. If you are a compassionate person looking to make a broader impact, this may be the unique opportunity you’ve been waiting for. The ideal hospitality background would be one involving meals and 24/7 accommodations, such as hotel, resort or campus housing. The COO will utilize their expertise to oversee the future growth of family guest rooms to satisfy the growing demand. Previous non-profit experience would be a plus.

About RMHCAA:

Since 1985, Ronald McDonald House Charities Ann Arbor (RMHCAA) has stood as a home away from home for families facing the unimaginable — a child in medical crisis. Ronald McDonald House Charities Ann Arbor has served more than 32,000 families since opening their doors in 1985. Spearheaded by the Junior Service League (now the Junior League of Ann Arbor), the project was a collaborative effort with Michigan Medicine C.S. Mott Children’s Hospital, and the community. Originally able to accommodate 24 families each night, an expansion in 1992 increased that number to 29. A second House built on the 10th floor of C.S. Mott Children’s Hospital added another 12 rooms in 2011. Two additional family guest rooms were constructed in the Main House in 2018, bringing the total number of rooms to 43. Those two Houses make RMHCAA the largest Ronald McDonald House Charities Chapter in Michigan.

The Chief Operating Officer (COO) is a key member of the Executive Leadership Team and serves as the organization’s senior operational leader. Reporting to the Chief Executive Officer (CEO), the COO provides strategic and day-to-day leadership for all internal operations of a multi-site, 24/7 organization. The COO ensures that programs, guest services, facilities, culinary services, housekeeping, volunteer engagement, technology, and operational systems function seamlessly to create a safe, compassionate, and home-like environment for families. The COO partners closely with the CEO, leadership team, and Board to implement strategy, strengthen culture, develop talent, manage risk, and ensure operational excellence and financial sustainability.

Preferred Qualifications:

• Bachelor’s degree required; advanced degree or equivalent experience preferred.
• Minimum 7-10 years of senior leadership experience in hospitality (including food and rooms) from segments such as hotel, resort, campus housing/dining or similar.
• Previous non-profit experience.
• Demonstrated success leading complex, multi-site, 24/7 operations and cross-functional teams.
• Strong background in guest services, facilities management, people leadership, program oversight, and operational planning.
• Experience managing budgets, capital projects, and operational controls.
• Proven ability to lead with compassion while driving results and managing risk.
• Excellent communication, organizational, project management, and problem-solving skills.
• Collaborative, mission-driven leader with integrity and sound judgment.
• Proficiency with Microsoft Office and database systems.

Excellent six figure salary and benefits plus work-life balance offered!

Please forward resume and cover letter explaining why you are excited about this opportunity and how it aligns with your work credentials.

Send resume in a Word format attachment to ben@harperjobs.com

*Expanded Job Description available.

FOOD & BEVERAGE DIRECTOR (KEEFER HOUSE HOTEL) - DOWNTOWN HILLSDALE, MI

Exclusive Search by Harper Associates

The 34-room boutique Keefer House Hotel has recently completed a top-to-bottom renovation, blending timeless architecture with modern amenities. The Red Room Restaurant will offer elevated dining experiences with a farm-to-table menu in the main dining area, plus an event space for parties and special occasions.

We are looking for an experienced Hotel Manager / Food & Beverage Director with a strong food & beverage background – someone who can lead the hotel’s restaurant and sales operations, as well as lead the operations team. The ideal candidate has a food and beverage background along with rooms and sales experience.

Hillsdale, MI offers family-friendly activities such as boating and fishing on Lake Baw Beese, enjoying Sandy Beach, and biking the Baw Beese Trail. The area is known for its historic downtown and provides numerous opportunities for outdoor recreation, making it a charming and accessible location for families looking for a combination of community life and natural amenities. The city is also home to Hillsdale College, which features public lectures and cultural events, and the historic Hillsdale County Fairgrounds. Hillsdale is situated in southern Michigan, approximately 60 miles west of Ann Arbor.

Job Type: Full-time

Salary Range: 6-figure salary (commensurate with experience)

Benefits:

• Annual Bonus Program
• Health, Dental and Vision insurance
• 401K with employer matching
• Paid time off
• Flexible holiday policy

Ability to commute/relocate:

• Hillsdale, Michigan: Candidate must be able to commute daily or is willing to relocate before starting work (Required)

Send resume in a Word format attachment to kevin@harperjobs.com

EXECUTIVE CHEF - KEEFER HOUSE HOTEL - DOWNTOWN HILLSDALE, MI

$85,000 - $100,000

Soon to open Red Room Restaurant

Exclusive Search By Harper Associates

Looking for Executive Chef with ties to Michigan!

Hillsdale, MI offers family-friendly activities such as boating and fishing on Lake Baw Beese, enjoying Sandy Beach, and biking the Baw Beese Trail. The area is known for its historic downtown and provides numerous opportunities for outdoor recreation, making it a charming and accessible location for families looking for a combination of community life and natural amenities. The city is also home to Hillsdale College, which features public lectures and cultural events, and the historic Hillsdale County Fairgrounds. Hillsdale is situated in southern Michigan, approximately 90 miles west of Detroit.

Job Summary:

The Chef & B for The Red Room at The Keefer House Hotel will play a pivotal role in ensuring the restaurant's successful pre-opening and ongoing operations. This includes overseeing kitchen operations, maintaining exceptional food quality and presentation, managing the restaurant’s front of house staff and delivering a memorable dining experience. From hiring and training staff to menu development, cost management, and equipment procurement, this role requires a creative and organized leader to set the standard for excellence.

Restaurant Overview:

This is a new restaurant located within a boutique hotel. The primary dining room has 45 seats with an overflow flex space for private dinning or additional table service for approximately another 20 – 30 seats. The restaurant has a lobby bar adjacent to the main dining room with another 12 seats. The overall approach will be a high-touch feel.

Pre-Opening Duties:

• Collaborate with the GM and third-party management company to develop and execute a comprehensive pre-opening strategy.
• Assist in the selection and procurement of kitchen equipment, small wares, and supplies.
• Recruit, hire, and train a top-tier culinary and service team to align with the restaurant’s vision and standards.
• Develop and test menus, incorporating innovative dishes and locally sourced ingredients while ensuring accurate pricing and food costing.
• Establish operational procedures, including inventory management systems, safety protocols, and quality control standards.

Ongoing Duties & Responsibilities:

• Oversee daily kitchen operations, ensuring high standards in food preparation, cooking, plating, and service.
• Lead and inspire the front of house and culinary team, fostering a collaborative and professional work environment.
• Optimize workflow and kitchen efficiency, implementing systems for inventory, ordering, and cost control.
• Monitor food quality, presentation, and freshness, addressing any inconsistencies promptly.
• Ensure compliance with all food safety, sanitation, and health regulations to maintain a safe, clean work environment.
• Collaborate with front-of-house management to deliver a seamless dining experience and address guest feedback.
• Keep up with industry trends to enhance the culinary program and maintain the restaurant’s competitive edge.
• Plan and execute catering and banquet events for the hotel with precision and creativity.

Qualifications:

• Proven experience as an Executive Chef or Sous Chef in an upscale or high-volume restaurant environment.
• Expertise in menu creation, costing, and seasonal menu development.
• Highly skilled in front of house restaurant management.
• Culinary degree or equivalent professional training preferred.
• Strong leadership and team-building skills with a focus on fostering an inclusive and supportive culture.
• Advanced understanding of cooking techniques, food preparation, and kitchen operations.
• Knowledge of food safety standards, inventory control, and cost management strategies.
• Exceptional organizational and multitasking abilities to thrive in a fast-paced environment.
• A passion for culinary innovation, high-quality food, and exceptional service.
• Effective communication and teamwork skills, with the ability to liaise between the kitchen team, management, and front-of-house staff.

Why Join Us?

At Red Room (located within the soon-to-open Keefer Hotel), you’ll have the unique opportunity to shape a new dining experience within a historic hotel. This is a hands-on leadership role where your creativity, expertise, and vision will leave a lasting impression on guests and the local culinary scene.

Excellent benefit package, and work/life balance.

Send resume in a Word format attachment to ben@harperjobs.com

ESTATE PROPERTY COORDINATOR (PRIVATE UPSCALE RESIDENTIAL HOMES) - DETROIT SUBURBS, MI

Roles: may include concierge, event coordinator, dining services, butler.

Traits: poised, polished & outgoing personality

Prominent family seeks a polished, hands-on Property Coordinator to support daily operations and maintenance across multiple private residences. This role works closely with the Property Manager to ensure properties are guest-ready, vendors and projects run smoothly, and family visits and events are executed seamlessly.

Responsibilities include coordinating vendors, managing inventories and errands, overseeing vehicle schedules, and providing on-site event and concierge support. The ideal candidate is detail-oriented, service-minded, and able to anticipate needs while maintaining the highest level of discretion.

Event & Concierge Support

• Attend and assist with private events and family gatherings as required.
• Serve as on-site family concierge during events—coordinating logistics, guest arrival/departure, and property readiness.
• Act as liaison with venue staff and vendors to ensure seamless event execution.
• Support hospitality requests such as reservations, gift purchases, and local arrangements.

Qualifications

• 3–5 years of experience in property operations, hospitality, or private service preferred.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office 365 (Outlook, Excel, Word).
• Ability to work independently with limited supervision and adapt to a dynamic schedule.
• Valid driver’s license and reliable vehicle; ability to transport items between properties as needed

Full-time position requiring flexibility for evenings, weekends, holidays, and events. 3–5 years of experience in property operations, hospitality, or private service preferred. Strong communication and organizational skills required. Excellent compensation and benefits; local candidates or those with ties to the area preferred.

Send resume in a Word format attachment to: ben@harperjobs.com

FOOD & BEVERAGE / CONCIERGE COORDINATOR (PRIVATE LUXURY RESIDENCE) - METRO DETROIT, MI AREA

We are seeking an experienced, polished, and service-driven Lead Server to join our private service team within a luxury family residence. This full-time role requires a dynamic individual who can deliver an unparalleled hospitality experience and take ownership of all aspects of food and beverage service in both private and event settings. This position requires a flexible, hands-on leader with strong bartending skills, impeccable service standards, and the ability to create memorable experiences for the family and guests.

Key Responsibilities:

Primary Service Role when principals are in residence:

• Execute formal and informal meal service (lunch, dinner, late-night)
• Full-service bartending: create and serve cocktails, manage bar setup, curate and execute beverage programs
• Lead all dining and event service, including table setting, drinkware/silverware setup, plating, and chafing dish presentation
• Provide professional service during private in-home events & business meetings
• Set and maintain the tone and energy of all guest-facing experience

Leadership & Oversight

• Lead and direct a team of 4–6 servers across various settings
• Ensure seamless execution and flow of service during all meals and events
• Train, coach, and delegate tasks effectively to the service team

Beverage Program Management

• Create seasonal beverage menus tailored to the family’s preferences
• Manage alcohol, wine, and bar inventory using digital tracking systems
• Recommend upgrades with luxury vendor options and budgets

Event & Catering Coordination

• Collaborate with local catering teams on menu development and event logistics.
• Serve as concierge and family liaison for service and logistics at corporate events
• Assist with setup, coordination, and breakdown of offsite and onsite functions

Required Experience & Skills:

• Preferably 5 years fine dining, private service, or luxury hospitality environment (e.g., Four Seasons, Ritz-Carlton, private estates)
• Proven bartending and beverage service skills; knowledge of mixology and wine
• Experience managing or leading service staff in upscale settings
• Strong sense of urgency and ability to read the room and adapt
• Excellent communication skills and a charismatic, guest-forward personality
• Tech-savvy; familiar with digital inventory tools and presentation software

Key Attributes:

• Warm, confident, and polished presence
• Flexibility & positive ‘can do’ attitude with a focus on collaboration and adaptability
• Natural leader who takes initiative and maintains control of the service flow
• Passion for hospitality and creating exceptional guest experiences

Send resume in a Word format attachment to kevin@harperjobs.com 

(include a brief cover letter detailing your experience in fine dining service, wine and beverage expertise, and team leadership a brief cover letter detailing your experience in fine dining service, wine and beverage expertise, and team leadership) 

HOTEL GUEST SERVICE MANAGER - DETROIT, MI

Hotel Guest Service Manager

Join a premier full-service hotel dedicated to providing an exceptional guest experience through outstanding service, luxurious accommodations, and top-tier amenities. We take pride in creating a welcoming atmosphere for both leisure and business travelers.

Job Summary:

We are seeking an experienced and dynamic Guest Services Manager to oversee front desk operations, concierge services, and guest relations. This individual will lead a team to ensure all guests receive a seamless, personalized experience that reflects the hotel's high standards. The ideal candidate is a customer-focused professional with strong leadership, problem-solving, and hospitality skills.

Key Responsibilities:

• Supervise and support front desk, concierge, and guest services staff to ensure top-tier guest satisfaction.
• Manage daily operations, including check-ins, check-outs, reservations, and guest inquiries.
• Develop and implement service standards, policies, and procedures to enhance the guest experience.
• Handle guest complaints and special requests promptly and professionally.
• Train and mentor team members to maintain high levels of performance and customer service.
• Collaborate with housekeeping, food & beverage, and other departments to ensure seamless operations.
• Monitor guest feedback and reviews to implement improvements in service quality.
• Assist in budgeting, forecasting, and managing department expenses.
• Maintain a positive and engaging work environment for all team members.

Qualifications & Requirements:

• Bachelor’s degree in Hospitality Management or a related field preferred.
• Minimum of 3-5 years of experience in hotel guest services or front office management.
• Strong leadership and team management skills.
• Excellent communication, problem-solving, and interpersonal abilities.
• Proficiency in hotel property management software.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• A passion for hospitality and a commitment to delivering an outstanding guest experience.

Why Join Us?

• Competitive salary and benefits package.
• Career growth opportunities within a luxury full-service hotel.
• A supportive and dynamic work environment.
• Employee discounts, training programs, and other perks.

If you are a motivated hospitality professional with a dedication to guest satisfaction, we invite you to apply for this exciting opportunity!

Send resume in a Word format attachment to: kevin@harperjobs.com

BANQUET MANAGER - HOSPITALITY / CATERING VENUE - BIRMINGHAM, MI AREA

Weddings, Social, Corporate, Holiday and Community Events

$65,000 - $70,000 ++ bonus and excellent benefits

We are seeking a personable, professional, energetic and organized Banquet Manager. The ideal candidate must have extensive experience in managing large dining events and providing excellent customer service that surpasses all guest expectations.

Job Description:

As Banquet Manager, you will oversee the daily operations of the Catering Service Staff, working as a team with the General Manager and Executive Chef. Range of events includes, but not be limited to: weddings, social, corporate, holiday and community events. The position is responsible for the execution of catered events, which includes coordinating with the catering and culinary teams to ensure all guest expectations are met/exceeded. The Banquet Service Staff and Events Setup Staff will also be expected to go above and beyond to deliver memorable events, while bringing a high level of energy and professionalism.

Banquet Manager Job Responsibilities:

• Manage service staff; duties include hiring /staffing, scheduling, training, performance, appearance, reviews, pre-event set-up and service standards
• Provide support on a daily basis with Caterease software, BEOs related to all duties of the service staff
• Coordinate the service type, style and implementation to best fit the event including services for all food and beverages, and bar beverages
• Consult with the Executive Chef to discuss the timing of the meal courses being served. Work directly with Executive Chef for special menu requests
• Control the designated costs and quality of services offered
• Participate in preparing the venue for each event including the supervision of bars, tables, chairs, table settings, and serving stations to make sure they are placed properly
• Oversee the seating of guests, serving of meals and beverages including efficient and timely table maintenance
• Prepare product requisitions to ensure the availability of all alcoholic and non-alcoholic beverages and specialty beverage stations
• Work with and assist in directing third-party vendors such as florists, entertainers, decor providers and other third-party vendors
• Answer guest questions and accommodate special requests as necessary
• Participate in completing the billing functions for each event
• Oversee events from start to finish
• Attend weekly Sheets meetings - BEO review
• Manage pre-shift meetings for service team day of event
• Maintain proper linen inventory
• Develop onboarding training schedule and best training practices

Requirements:

• The ideal employee should have an outgoing personality, spectacular decision-making skills, exhibit well developed organizational and leadership skills, possess computer skills with experience in detailing events, and have the ability to work well in a fast-paced environment while always maintaining a professional demeanor in all circumstances.
• Highly developed customer service skills
• Effective interpersonal and verbal communication skills
• Proficiency in using a moderately complex catering software system (Caterease)
• Available to work nights, weekends, and holidays, as events and business dictates
• Must be able to work well within a team

Desired:

• Bachelor degree in Hospitality Management or another related field
• Accredited training /certifications in Catering, Culinary Arts, Hospitality
• Impeccable service standards and perceptiveness
• Experience with Caterease software
• 5+ years of Event, Managerial and/or Customer Service experience

Send resume in a Word format attachment to: ben@harperjobs.com