Hotel / Resort

Updated on April 2, 2020

During the Coronavirus epidemic:

We hope this finds you safe and healthy.  In accordance with the executive order from Michigan Governor Gretchen Whitmer, our physical office is temporarily closed, however, our staff is working remotely.  

If you are seeking a position, when possible, it is best to email a resume before leaving a phone message. Employers, please leave us a voice mail message and we will contact you immediately.   Several of our clients are interviewing virtually at this time (via Skype, Zoom, Facetime, etc.).  We encourage you to send your resume now if you have not done so yet, so that we can be in touch if we have an employer who may be interested in meeting with you remotely. If we do not have an appropriate opportunity available presently, we will keep your information on file for future reference. We anticipate many new, exciting openings as soon as the COVID-19 crisis diminishes.

Thank you for your cooperation and understanding.

Take care and stay well!!

Hotel/Resort

HUMAN RESOURCES DIRECTOR - SUBURBAN, DETROIT, MI

Target start date: Early April, 2020

Prestigious hospitality industry employer is seeking a dynamic HRD due to the retirement of a long- term management team member. Position is a hands-on role in a one person department where the Director handles all aspects of HR. Responsibilities will encompass, but not be limited to, managing recruitment, onboarding and orientation for all employees, including hourly and seasonal ones. It is an especially exciting opportunity for an HR professional who would enjoy the challenge of implementing ATS system, updating many of the existing manuals, job descriptions, procedures, etc.. In addition, the HRD will be asked to spearhead special events for employees in an effort to create a new, positive and energetic vibe and culture throughout the organization.

The ideal candidate has successfully run their own HR department previously and has training in employment law, compensation/benefits, organizational planning and development, payroll, employee relations, etc.. Must be very computer savvy. Bachelor’s degree required along with five to eight years of diversified experience in Human Resources positions, at least a few in the hospitality industry preferred.

We are seeking candidates in Michigan or those with ties to the area for this immediate opportunity.

Excellent salary and benefit package!

All inquiries will remain confidential.

Send resume in a Word format attachment to cindy@harperjobs.com


HOTEL DIRECTOR OF SALES - LUXURY PROPERTY - DETROIT, MI

Confidential Search for prominent, upscale Detroit Hotel property with client base in the convention, group, corporate/transient market along with social and corporate catering. Prefer knowledge of the Downtown Detroit market, and expertise in managing a sales team. Desire hotel background in setting up systems and procedures. Hotel opening experience a plus. Prefer candidate with ties to Michigan.

Excellent six figure salary and bonus package. Great benefits.

Send resume in a Word format attachment  to ben@harperjobs.com


HOTEL FRONT OFFICE MANAGER - EVENINGS, MACKINAC ISLAND, MI SEASONAL (MARCH - OCTOBER)

$800-850/weekly plus housing, utilities and meals included

Harper Associates is in search of an experienced Hotel Front Office Manager to join one of the larger Mackinac Island properties. This position is responsible for overseeing the guest services team and ensuring a quality experience for all hotel guests. This includes supervision of the front desk, concierge, bellmen, porters, and all supervising staff members.

Primary responsibilities:

  • Interview, hire, train, problem solve, team communication and recommend discipline and/or termination when necessary
  • Resolve guest complaints; anticipate potential problems, address operational issues
  • Assist in other areas of the hotel when necessary, acting MOD
  • Create schedules, monitor time cards and hours to ensure accurate payroll processing
  • Must be able to remain calm and alert, especially during emergency situations and/or heavy hotel activity
  • Monitor and maintain the front office systems and equipment to ensure their performance
  • Be present in lobby & throughout the resort and create positive guest interactions
  • Keep accurate account of the budget for the various areas and monitor labor on a daily basis
  • Be the point person for all VIPs arriving to the hotel and touch base with them on a daily basis throughout their stay
  • Assist with check-ins and check-outs, cover lunches and breaks for staff, and cover the PBX line when needed

Send resume in a Word format attachment to ben@harperjobs.com


DIRECTOR OF RECRUITMENT - HOTELS - METRO DETROIT, MI AREA

Our client, an upscale collection of boutique properties, is searching for a candidate who enjoys recruiting at all levels-from department heads to the executive level. Will also give staffing guidance and assistance for new property openings. 25% travel. Must enjoy participating in hospitality organizations, college networking, trade shows, etc.. Working knowledge of an ATS, LinkedIn Recruiter and other sourcing tools along with familiarity of AI assessments and instruments is required. Experience as a Director of HR at a hotel property or a Corporate Recruiter for a hotel group may be the ideal background. $100,000 ++ plus great bonus incentive and benefits. Bachelor’s Degree and hospitality recruiting experience is required. 

Send resume in a Word format attachment to ben@harperjobs.com


HOTEL VICE PRESIDENT OF OPERATIONS - METRO DETROIT AREA

Harper has been retained by a hotel organization for this search. Desire VP who has directed at least 25 to 30 properties – limited service and full service. Must have IHG, Marriott, Hilton brand experience. Our client is undergoing a major expansion.

Exceptional six figure salary and lucrative bonus package. All inquiries strictly confidential


Send resume in a Word attachment to ben@harperjobs.com


HOTEL DIRECTOR OF FOOD AND BEVERAGE

Luxury Detroit area hotel property which caters to discerning clientele is seeking an exceptional F&B professional. The property offers outstanding customer service and will do whatever it takes to satisfy and exceed guest expectations. The Director will oversee $10+ million in food and beverage sales volume generated from restaurant, catering, and room service operations. Ideal candidate is looking to return back home to Michigan and has a F&B background in upscale properties similar to Ritz Carlton, Four Seasons, Mandarin Oriental, Park Hyatt, Peninsula, Starwood. etc..

Prefer Hospitality Degree. Excellent six figure base salary plus bonus.

Send resume in a Word format attachment to ben@harperjobs.com


DIRECTOR OF CATERING

Searching for Catering Director with experience as an Event Manager or Catering Manager in a full-service, luxury hotel, country club, or event venue.  Must be highly skilled in booking and managing upscale events including weddings, showers, other social and business events.

Ideal candidates will have:

  • Hospitality Degree
  • 5-7 years of experience as a Banquet /Event/Catering Sales Manager or Catering Manager in a luxury hotel, country club, or event venue
  • Expertise in selling and managing events, detailing BEOs, and working with clients to ensure flawless execution
  • Exceptional training skills
  • A Ritz Carlton level of customer service

Benefits:

  • An excellent base salary, commensurate with experience
  • Health benefits
  • Paid vacation

Prefer candidates with ties to Michigan.


Send resume in a Word format attachment to: ben@harperjobs.com


DINING ROOM MANAGER - FINE DINING / PRIVATE CLUB (BIRMINGHAM)

The Dining Room Manager will be a leader in both the club's restaurant and banquet operations, in addition to the beverage program. Be part of a strong leadership team that develops exceptional talent in the hospitality business.

Our client prefers a Hospitality graduate with fine dining experience in an upscale country club with a la carte dining and banquet facilities, or luxury full-service hotel food & beverage operations. The Dining Room Manager also manages a team of hourly servers & bartenders. Other responsibilities include scheduling, procurement, and developing a team to deliver great member service. No Late Nights!

Ideal Food & Beverage Manager candidates will have:

  • Hospitality Degree
  • F&B leadership experience in a fine-dining restaurant, luxury hotel property, or
  • country club
  • Experience in ordering, inventory management, labor management, and scheduling
  • Exceptional training skills
  • Strong wine & craft cocktail knowledge
  • ServSafe certification
  • Exceptional customer service skills

Benefits:

  • Health benefits
  • Paid Vacation
  • Opportunity for advancement

Compensation: $45,000, great benefits and work/life balance

Send resume in a word attachment to ben@harperjobs.com


CATERING SALES MANAGER - METRO DETROIT, MI AREA

Prominent, luxury hotel in metro Detroit is searching for experienced Catering/Event Sales Manager who is well connected in the corporate, non-profit, and social markets. Primary emphasis is new business sales, not execution or operations.  Venue has extensive meeting facilities – large ballroom, board rooms, etc.

Excellent salary and incentive package. $70,000 - $80,000++ Great benefits.

Send resume in a Word  format attachment to: ben@harperjobs.com


HOTEL GUEST SERVICE SUPERVISOR - DETROIT

The Front Office / Guest Services Supervisor will oversee front desk operations, central reservations, guest services associates, PBX, and ensure an exceptional experience for hotel guests. Supervisors also gain experience yielding rates and inventory, scheduling, and actively participating in generally managing the hotel. Benefits:

  • 5-day, 50-hour work week
  • Very competitive base salary (up to $48K per year)
  • Outstanding medical benefits (dental and vision included), vacation, and 401K
  • Opportunities for growth

Requirements:

  • Bachelor's degree in Hospitality Business, General Business, or related major from a school such as Michigan State, Grand Valley State, Central Michigan, Northwood, Western Michigan, Ferris State, Eastern Michigan, etc.
  • Management or supervisor experience in hotel operations, either as a front desk manager/supervisor or housekeeping manager/supervisor

Send resume in a Word format attachment to kevin@harperjobs.com


BANQUET CAPTAIN - BLOOMFIELD HILLS

If you're a rising star in the banquet / event business and want to grow your career, you need to check out this job. We're looking for a dynamic hospitality professional with catering / event operations experience for busy catering facility that also handles off-premise events. Our client hosts extensive weddings, corporate events, and any other large banquet events. Candidates must have strong experience as a Banquet Captain or Event Manager in a hotel or high-volume catering operation to be considered. Ideal candidates will have:

  • Hospitality Degree
  • 1-2 years of experience as a Banquet Captain or Event Manager in a banquet / event venue
  • Excellent customer service skills
  • A desire to grow your career in the catering / event business
  • Experience training event staff
  • Strong knowledge of event set-up and execution

This position is full-time, and offers an excellent compensation ($16-$18/hr) plus excellent health benefits. 

Send resume in a Word format attachment to kevin@harperjobs.com



Harper Associates

31000 Northwestern Hwy,

Suite 240,

Farmington Hills, MI 48334

Phone. 248-932-1170

Fax. 888-737-8525

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