Hotel / Resort

Updated on May 16, 2024



Hotel/Resort

GENERAL MANAGER / DIRECTOR OF CATERING - SAN MARINO CLUB BANQUET FACILITY - TROY, MI

https://sanmarinoclub.com

Retained Search by Harper Associates

About the Venue:

The San Marino Club (Banquet Facility) has been welcoming customers to its beautiful, Troy, MI wedding /corporate venue for celebrations to remember for several decades! While the club was founded in 1938, The San Marino Club has been providing professional service and the finest food since 1976. Inspired by Monte Titano in Italy, The San Marino Club was built to resemble a castle, allowing couples to enjoy a true fairytale wedding. With over 13,000+ sq ft of event space, there are several indoor and outdoor ceremony and reception areas located throughout the venue. Each room inside The San Marino Club is decorated with elegance and sophistication in mind. A beautiful, sky-lit lobby and tastefully appointed banquet rooms will enrich your occasion. Accommodating anywhere between 100-800 guests, our facility is ideal for couples looking to host a larger-than-life wedding celebration. What's more, we have parking available for 500 cars, providing a smooth and efficient arrival for all of your wedding guests. Through The San Marino Club premier catering, couples will delight in our authentic Italian dishes. We can provide everything from delicious hors d'oeuvres to specialty sweets tables and can accommodate various dietary requirements, providing vegan, vegetarian, or gluten-free options as needed.

Position Responsibilities

The General Manager/Director of Catering Sales and Operations, will direct the entire team on the property. This includes Sales, Marketing, Social Media, Food & Beverage Operations, Culinary, Off Premise Catering, and Community Outreach.

The site hosts weddings, corporate and social events. Will have the unique opportunity to spearhead changes to all departments along with upgrades to the establishment. We are looking for a hospitality professional who has the ability to direct the transformation and take the operation to the next level. The ideal candidate has previous experience in an upscale catering department of a hotel, resort, or catering and conference facility. Hospitality degree preferred plus strong P&L and computer skills.

Excellent six figure salary plus bonus & incentives. Comprehensive benefit package.

Send resume in a Word format attachment to: ben@harperjobs.com


GENERAL MANAGER - HOTEL DAVID WHITNEY (AUTOGRAPH COLLECTION) - DETROIT, MI

Harper Associates has been retained for this search Hotel GM Search

The Aloft Hotel in Detroit has been renovated and will shortly become the Hotel David Whitney, part of Marriott's Autograph Collection.  Exceptional opportunity available for General Manager with full-service expertise to oversee the rebranding of a lifestyle, boutique hotel property.  Must have expertise in rooms operations, sales and marketing, food & beverage, catering, revenue management, and managing P&L. Candidates with hotel opening experience preferred. If you are from Michigan, and would like to return home to Detroit area, this may be an ideal position to consider.

Responsibilities include:

  • Directing all pre-opening efforts
  • Establishing SOPs
  • Hiring department heads and leading the staffing efforts
  • Ensuring employees are expertly trained and provide exemplary service
  • Managing P&L
  • Ensuring outstanding guest experiences
  • Handle any and all guest service matters

Candidates with ties to Michigan preferred. Excellent salary and incentive program. Prefer Hospitality Degree. All inquiries will remain confidential. $130,000 - $150,000

Send resume in a word attachment to: ben@harperjobs.com


SALES COORDINATOR - DETROIT / HYBRID

If you are a Hotel Sales Coordinator looking for a world-class organization to grow your career, this may be a great match for you!

Harper Associates has been retained to search for a Sales Coordinator to join a highly-respected hospitality organization in Detroit.

If you're interested, here's what it's all about. For a Hotel Sales Manager or Sales Coordinator with 1-2 hotel or full-service property, this is an excellent opportunity. We need a go-getter who is hungry to grow their career! 

Why Work with Us:

  • Innovative Environment: Join one of Detroit's premier employers in the hospitality and tourism industry that has a commitment to excellence, customer satisfaction, and employee development.
  • Career Growth: Unlock opportunities for professional development and advancement.
  • Collaborative Culture: Be part of a supportive team that values your contributions and fosters collaboration.
  • Excellent Benefits: Enjoy a comprehensive benefits package and competitive salary + bonus package.
  • Work-Life Balance: Achieve a healthy work-life balance in a hybrid work-from-home and in-office model.
  • 401K plus up to 4% company contribution.
  • Great vacation time.

Key Responsibilities:

  • Catch and forward leads to Sales Managers.
  • Foster positive relationships with new and existing customers to facilitate repeat business.
  • Work cross-functionally within the sales team to achieve common goals
  • Travel to potential customers in different markets

Qualifications:

  • Bachelor’s degree in Hospitality Business, Business Administration, or similar field.
  • 1-2 years’ experience in Hotel Sales.
  • Strong attention to detail and excellent organizational skills.
  • Proficiency in accounting software and Microsoft Word, Outlook, and Excel.
  • Exceptional communication and interpersonal abilities.
  • Strong familiarity with the Detroit Metropolitan area
  • Ability to travel as necessary

How to Apply:

Send resume in a Word format attachment to kevin@harperjobs.com


EXECUTIVE SOUS CHEF - BOUTIQUE, LUXURY BED & BREAKFAST: GALENA, IL

Senior Sous Chef – Goldmoor Inn Bed & Breakfast, Galena, IL

www.goldmoor.com

Harper Associates has been exclusively retained for this search.

The quaint Goldmoor Inn was once a privately owned estate perched on a bluff overlooking the Mississippi River. Three decades ago, it was transformed into an elegant country inn that offers gourmet dining, luxurious accommodations for overnight guests, and beautifully maintained gardens and grounds. The Goldmoor Inn is a charming bed and breakfast that provides the perfect location for a romantic getaway or destination wedding.

With a reputation for outstanding gourmet food and impeccable service, the Inn has a small, fine dining restaurant and a catering facility that can accommodate up to 150 people for intimate weddings and other events. The property offers a Chef’s Table and Chef’s cooking class. The culinary team sources many of their ingredients from a private garden on the estate grounds. This is an exceptional opportunity for a hands-on working Sous Chef who would welcome a unique opportunity to work in a creative, scratch kitchen in an exceptionally unique setting. The Chef must enjoy media exposure and guest interaction. Culinary degree required.

Please email resume directly to Kevin Swanquist at Harper Associates: kevin@harperjobs.com

Harper Associates specializes in hotel, food service, country club, resort and restaurant management and culinary placement. Many of our client companies rely exclusively on Harper Associates for key management staffing needs! Let us represent you!


HOTEL DIRECTOR OF ROOMS

Prefer Marriott, Ritz Carlton, Four Seasons, or MGM Resort type experience.

Hotel opening experience is a plus!

LOOKING TO MOVE BACK TO MICHIGAN? Housing option available!

Search by Harper Associates

POSITION RESPONSIBLITIES AND ACCOUNTABILITIES:

The Hotel Director of Rooms is responsible for the management Front Office (including Valet); Concierge; Bell Staff.

The Hotel Director of Rooms is accountable for outcomes of the operational areas outlined above, including guest service and satisfaction goals, financial and staffing objectives. Will report to General Manager. As a member of the Executive Leadership Hotel Team, the Hotel Director of Rooms is responsible for modeling core values and charges; contributing to the fulfillment business objectives across the business unit; and to collaborate with others in the Executive Leadership Team in the fulfillment of shared mission.

REQUIRED KNOWLEDGE, SKILLS AND ATTRIBUTES:

  • Bachelor’s degree
  • At least 3-5 years of experience in a full-service hotel front office management role, in a similar scale property (Four Seasons, Marriott, JW, Ritz-Carlton, etc.)
  • Multi-year four and/or five star/diamond property experience
  • Extensive experience in upscale hotel operations
  • A commitment to ongoing, continuing professional development
  • Strong computer skills, including proficiency in hospitality software systems
  • Excellent verbal and written communication
  • Training and staff development expertise
  • Outstanding team leadership skills
  • Warm, engaging personality that projects professional confidence and calm
  • Motivation to achieve exceptional customer service and employee relations
  • Creative mind to facilitate efficient problem solving
  • Ability to manage multiple priorities in a fast-paced environment
  • High level of personal integrity and ethics

Desire candidates with ties to Michigan. Excellent salary ($70,000 - $80,000) and lucrative performance bonus. Housing option available.

Send resume in a Word format attachment to: ben@harperjobs.com



FRONT OFFICE MANAGER - DETROIT, MI

Are you a seasoned hospitality professional with a passion for delivering exceptional guest experiences? Are you ready to take the lead in an upscale hotel and oversee the front office operations? If so, we have an exciting opportunity for you to join our team as the Front Office Manager at our prestigious hotel.

Company Overview:

Our luxury hotel is renowned for its unparalleled service, exquisite accommodations, and attention to detail. Nestled in a prime location, our property offers an oasis of sophistication and comfort to our discerning guests. We pride ourselves on creating unforgettable experiences that exceed expectations and set new standards in luxury hospitality.

Position Overview:

As the Front Office Manager, you will play a crucial role in ensuring the smooth and efficient operation of our front office department. You will lead a talented team of hospitality professionals, setting the tone for exceptional service and cultivating a warm, welcoming atmosphere for our guests. Your attention to detail and commitment to excellence will be instrumental in maintaining our hotel's reputation as a world-class destination.

Responsibilities:

  • Provide strategic direction and guidance to the front office team, fostering a culture of teamwork, empowerment, and continuous improvement.
  • Oversee the recruitment, training, and development of front office staff to ensure high standards of service delivery.
  • Conduct regular performance evaluations, provide constructive feedback, and implement recognition programs to motivate and retain talented team members.
  • Collaborate with other departments to ensure seamless coordination and effective communication throughout the hotel.
  • Set and enforce high standards for guest service, ensuring that all interactions are conducted with professionalism, warmth, and courtesy.
  • Proactively address guest concerns and complaints, ensuring swift resolution and maintaining guest satisfaction.
  • Implement and maintain effective systems and procedures to ensure efficient check-in, check-out, and concierge services.
  • Optimize room revenue and occupancy by effectively managing reservations, availability, and pricing strategies.
  • Monitor and analyze key performance indicators (KPIs) to identify trends and implement strategies for maximizing operational efficiency and revenue generation.
  • Collaborate with the sales and marketing team to develop and execute strategies to drive occupancy and revenue.
  • Ensure compliance with all hotel policies, procedures, and regulations, with a focus on maintaining high standards of security and safety.

Requirements:

  • Bachelor's degree in Hospitality Management or a related field (or equivalent experience).
  • Minimum of 3 years of experience in a leadership role in a luxury or lifestyle hotel front office department.
  • Proven track record of delivering exceptional guest experiences and achieving high levels of guest satisfaction.
  • Strong leadership and management skills, with the ability to inspire and motivate a diverse team.
  • Excellent communication and interpersonal skills, with the ability to build relationships and interact effectively with guests and colleagues at all levels.
  • Exceptional problem-solving abilities and the capacity to handle challenging situations with composure.
  • Proficiency in property management systems and other relevant software applications.
  • Join our team and be part of an exceptional luxury hotel that values its employees and offers ample opportunities for growth and development. If you are passionate about creating extraordinary experiences and have the expertise to lead a front office team to new heights, we would love to hear from you.

Send resume in a Word format attachment to kevin@harperjobs.com.


HOUSEKEEPING MANAGER - DETROIT, MI 

Are you passionate about delivering unparalleled guest experiences in a luxurious setting? Do you possess exceptional leadership skills and have a keen eye for detail? If so, we have an exciting opportunity for you! Our upscale Downtown Detroit hotel is seeking a dynamic and experienced Housekeeping Manager to join our team and ensure the utmost comfort and cleanliness for our guests.

About Us:

As one of the finest hotels in Detroit, we are dedicated to providing exceptional hospitality and creating memorable experiences for our guests. Our commitment to excellence and attention to detail is unrivaled in the industry.

Responsibilities:

  • As the Housekeeping Manager, you will play a crucial role in maintaining the hotel's impeccable standards. Your responsibilities will include but not be limited to:
  • Leadership: Supervise and lead a team of talented housekeeping staff, inspiring them to deliver exceptional service and maintaining a positive work environment.
  • Quality Control: Ensure that all guest rooms, public areas, and back-of-house spaces are consistently cleaned and maintained to the highest standards.
  • Inventory Management: Oversee the procurement and proper usage of cleaning supplies and equipment to maximize efficiency and minimize waste.
  • Training and Development: Conduct regular training sessions to empower the housekeeping team with the necessary skills and knowledge for their roles.
  • Scheduling: Create and manage staff schedules to ensure adequate coverage and optimal productivity.
  • Guest Relations: Collaborate with other departments to address guest requests and concerns promptly, ensuring their comfort and satisfaction.
  • Budget Management: Assist in developing the housekeeping budget and ensure adherence to financial targets.
  • Health and Safety: Implement and enforce proper health and safety procedures to maintain a safe working environment for the team and guests.
  • Environmental Sustainability: Promote eco-friendly practices to support the hotel's commitment to sustainability.

Requirements:

  • Minimum of 2 years of experience in housekeeping management in a luxury / lifestyle hotel or resort.
  • Proven track record of exceptional leadership skills, fostering teamwork, and motivating staff to achieve outstanding results.
  • Excellent attention to detail and a commitment to maintaining the highest standards of cleanliness and presentation.
  • Strong organizational and time-management skills to handle multiple tasks effectively.
  • Exceptional communication and interpersonal skills to interact with guests, staff, and management.
  • Proficient in various housekeeping software and Microsoft Office suite.
  • Knowledge of environmental and sustainable practices within the hospitality industry is a plus.

Benefits:

  • Competitive salary and performance-based incentives.
  • Comprehensive health, dental, and vision insurance plans.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.

If you are a proactive, hands-on leader with a passion for luxury hospitality and an unwavering commitment to excellence, we invite you to apply for the Housekeeping Manager position. Join our esteemed team and be part of an exceptional journey in delivering unparalleled guest experiences. 

Send resume in a Word format attachment to kevin@harperjobs.com


EXECUTIVE CHEF - RESORT HOTEL - SW, MI (SOUTH HAVEN / ST. JOSEPH/ SAUGATUCK, MI AREA)

Confidential Search by Harper Associates

Desire a Creative Executive Working Chef who would embrace the life-style offered in raising their family in a beautiful MI resort area community.

The Executive Chef should have upscale, fine dining & casual dining expertise in a resort, hotel, or busy seasonal restaurant. Scratch kitchen, great staff to mentor. Waterfront restaurant has extensive outdoor patios, summers are extremely busy. Food and Beverage revenue over $4 million. Property has 2 restaurants, room service and catering facilities.

Requirements:

  • Culinary degree, bachelor’s degree, or commensurate experience
  • Minimum of 5 years of experience as an Executive Chef working in chef driven/scratch kitchen concepts
  • Creative, multi-dimensional with experience working with multiple cuisines
  • Proven leadership in managing a kitchen and team members
  • Experience training, developing and engaging team members
  • Ability to maintain composure in high pressure situations and ability to motivate staff to do the same
  • Strong communication and organizational skills

Excellent salary and bonus package, relocation allowance.

Send resume in a Word format attachment to: ben@harperjobs.com


EXECUTIVE STEWARD - METRO DETROIT, MI

$75,000 - $80,000+ plus benefits

Outstanding opportunity available for an experienced Executive Steward. This individual will create and uphold top quality standards related to inventory controls, sanitation and cleanliness for all food outlets on the property. Will be expected to adhere to policies related to financial, standards and quality assurance. Will oversee BOH service area, kitchen, storerooms, supplies (china, glassware, etc.). The ideal candidate is very detail oriented and has great leadership abilities. A stable hospitality career track record and strong communication and organizational skills are essential for success in this role. Hospitality degree is advantageous. Previous experience as an Executive Steward in a high end hotel, club or resort is required. Must be flexible to work any shifts.

Send resume in a Word format attachment to ben@harperjobs.com


CHIEF ENGINEER

We have an excellent opportunity for an experienced, hands-on Hotel Director of Engineering / Chief Engineer to join an experienced maintenance team for a full-service property in Metro Detroit. If you think you have what it takes, here is what it's all about. For a hotel Director of Engineering or Chief Engineer, this is a very attractive position.

If selected, you will:

  • Perform duties of a thorough preventive maintenance program for all of the facility's equipment, including HVAC, electrical, plumbing and heating Lead a team of maintenance technicians, and assign tasks/follow-up to ensure completion and quality
  • Create and maintain relationships with contractors and service providers Keep a detailed inventory of tools and equipment
  • Handle purchasing for the department and review invoices
  • Communicate with General Manager on a daily with updates on all pertinent matters
  • Respond to all maintenance requests from guests immediately, and ensure timely completion/communication and follow up to ensure satisfaction

The above list is just a snapshot of what you will do. Ideal candidates will have at least 5 years of experience as a Maintenance Manager, Director of Engineering, or Chief Engineer with a full-service hotel. Previous experience and a warm, engaging personality are a must for success in this role.

Send resume in a Word format attachment to kevin@harperjobs.com

 

HOTEL DIRECTOR OF FRONT OFFICE ($68,000 - $75,000)

Join a full-service, very busy hotel in Downtown Detroit and grow your career! This is a fantastic opportunity for someone who would like to grow into an Assistant General Manager or General Manager in 1-2 years.

Harper Associates has been selected to search for a talented Hotel Director of Front Office / Front Office Manager with high-volume, full-service hotel experience and a desire to grow your career.

The Director of the Front Office will oversee front desk operations, guest services, valet, and anything else related to providing a top-notch guest experience. Responsibilities include, but are not limited to:

  • Scheduling front office/valet staff
  • Ordering/inventory for gift shop
  • Managing reservations
  • Interviewing/hiring front office candidates
  • Training and employee development
  • Ensuring a seamless guest experience

Candidates must have management experience within a very busy hotel front office department to be considered. Full-service experience and hospitality degree preferred.

Send resume in a Word format attachment to kevin@harperjobs.com

 

DIRECTOR OF HOUSEKEEPING ($70,000 - $75,000)

Harper Associates has been selected to search for a Director of Housekeeping / Executive Housekeeper with high-volume, full-service hotel experience and a desire to grow your career.

The Director of Housekeeping will oversee guest room housekeeping services, and public area housekeeping, and ensure the grounds are well-maintained. Responsibilities include, but are not limited to:

  • Scheduling guest room attendants and public area attendants
  • Ordering/inventory for housekeeping supplies and linens
  • Assigning rooms to be cleaned
  • Inspecting rooms 
  • Completing audits
  • Following up on guest requests to ensure the completion
  • Manage lost & found

Candidates must have management experience within a very busy hotel housekeeping department to be considered. Full-service experience and hospitality degree preferred.

Send resume in a Word format attachment to kevin@harperjobs.com

 

HOTEL FOOD AND BEVERAGE DIRECTOR ($65,000) 

Join a very busy Downtown Detroit hotel and grow your career!

The F&B Director will oversee the hotel's restaurant and banquet operations. Be part of a strong leadership team that develops exceptional talent in the hospitality business.

Our client prefers a Hospitality graduate with experience in full-service hotel food & beverage and catering/banquet management. Will oversee the hotel restaurant and bar (breakfast & dinner), in-room dining, and small banquets / corporate meetings. Will handle scheduling, ordering, inventory, and managing a team of FOH and BOH employees, coaching them to provide outstanding service.

Ideal Food & Beverage Director candidates will have:

  • Hospitality Degree
  • 2-5 years of Restaurant General Manager or Food & Beverage Manager experience in a hotel property
  • Expertise in ordering, inventory management, labor management, and scheduling
  • Exceptional training skills
  • ServSafe certification
  • Exceptional customer service skills

Benefits:

  • A competitive base salary ($60,000 - $65,000)
  • Health benefits
  • Paid Vacation
  • Opportunity for advancement

Send resume in a Word format attachment to kevin@harperjobs.com  


HOUSEKEEPING MANAGER - DETROIT, MI

Join a full-service, luxury hotel (4-star / 4-diamond) in Detroit!

We are searching for a talented Housekeeping Manager with full-service experience and a desire to join an industry leader that offers an exceptional salary and benefits package, as well as excellent work/life balance.

The Housekeeping Manager will oversee housekeeping staff, including guest room attendants, public area attendants, and housemen. Responsibilities include, but are not limited to:

  • Scheduling housekeeping personnel
  • Managing budget / P&L critique
  • Ordering/inventory for linens, guest room amenities, and housekeeping supplies
  • Inspecting guest rooms and holding staff accountable
  • Interviewing/hiring housekeeping candidates
  • Training housekeeping employees

To be considered, candidates are required to have at least 3 years of experience as a Housekeeping Manager, Housekeeping Supervisor, or Operations Manager within a full-service hotel, in addition to a Bachelor's degree (Hospitality Business or Business Administration degree preferred).

This is a full-time, salaried position ($55K range) with outstanding benefits, including medical, dental, and vision insurance, as well as paid vacation and 401K + match. 

Send resume in a Word format attachment to kevin@harperjobs.com

 

BANQUET CHEF - HOTEL - METRO DETROIT, MI

Looking to return home to Detroit?

Banquet Chef for a high volume, luxury hotel with multi-function conference/catering facilities. Experience leading Sous Chefs and Culinary staff.

  • Lots of creativity and interaction with clients for tastings.
  • Ability to organize and execute multiple events at the same time.
  • Experience at a venue with over $5M+ in catering sales
  • Prefer education/training to include Culinary Degree or ACF Certification

The client offers medical, dental, and vision benefits after 90 days of employment for full-time employees, as well as a 401(k), Short Term Disability, Life Insurance, Paid Time Off, Free Uniforms, Parking, and Meals. Salary range $70,000 - $75,000+

Send resume in a Word format attachment to: ben@harperjobs.com

HARPER ASSOCIATES

A Michigan based company founded in 1968.

Phone: 248-932-1170

Fax: 888-737-8525

info@harperjobs.com

www.harperjobs.com

EXPLORE MORE


Home


Social


Team


Contact Us


Career Opportunities



Connect With Us