Hotel/Resort
LEAD SERVER (PRIVATE LUXURY RESIDENCE) - METROIT DETROIT, MI AREA
We are seeking an experienced, polished, and service-driven Lead Server to join our private service team within a luxury family residence. This full-time role requires a dynamic individual who can deliver an unparalleled hospitality experience and take ownership of all aspects of food and beverage service in both private and event settings. This position requires a flexible, hands-on leader with strong bartending skills, impeccable service standards, and the ability to create memorable experiences for the family and guests.
Key Responsibilities:
Primary Service Role when principals are in residence:
- Execute formal and informal meal service (lunch, dinner, late-night)
- Full-service bartending: create and serve cocktails, manage bar setup, curate and execute beverage programs
- Lead all dining and event service, including table setting, drinkware/silverware setup, plating, and chafing dish presentation
- Provide professional service during private in-home events & business meetings
- Set and maintain the tone and energy of all guest-facing experience
Leadership & Oversight
- Lead and direct a team of 4–6 servers across various settings
- Ensure seamless execution and flow of service during all meals and events
- Train, coach, and delegate tasks effectively to the service team
Beverage Program Management
- Create seasonal beverage menus tailored to the family’s preferences
- Manage alcohol, wine, and bar inventory using digital tracking systems
- Recommend upgrades with luxury vendor options and budgets
Event & Catering Coordination
- Collaborate with local catering teams on menu development and event logistics.
- Serve as concierge and family liaison for service and logistics at corporate events
- Assist with setup, coordination, and breakdown of offsite and onsite functions
Required Experience & Skills:
- Preferably 5 years fine dining, private service, or luxury hospitality environment (e.g., Four Seasons, Ritz-Carlton, private estates)
- Proven bartending and beverage service skills; knowledge of mixology and wine
- Experience managing or leading service staff in upscale settings
- Strong sense of urgency and ability to read the room and adapt
- Excellent communication skills and a charismatic, guest-forward personality
- Tech-savvy; familiar with digital inventory tools and presentation software
Key Attributes:
- Warm, confident, and polished presence
- Flexibility & positive ‘can do’ attitude with a focus on collaboration and adaptability
- Natural leader who takes initiative and maintains control of the service flow
- Passion for hospitality and creating exceptional guest experiences
Send resume in a Word format attachment to kevin@harperjobs.com
(include a brief cover letter detailing your experience in fine dining service, wine and beverage expertise, and team leadership a brief cover letter detailing your experience in fine dining service, wine and beverage expertise, and team leadership)
HUMAN RESOURCES / PAYROLL MANAGER (HOSPITALITY INDUSTRY) - DETROIT, MI
Search by Harper Associates
Join a prominent Hospitality Industry service leader. Our client desires a hands on HR Manager who is a self starter & enjoys working in all aspects of HR, including payroll, as this is a one person HR department with support from other managers. Payroll is bi-weekly, with a staff of up to 250 employees in peak times. Will directly handle payroll, recruitment, hiring & staffing, benefits, 401K, legal & safety. Must be very computer savvy. $80,000 - $85,000
Bachelor’s degree required along with five to seven years of diversified experience in Human Resources positions, at least a few in the hospitality industry preferred. SHRM- CP preferred.
Send resume in a Word format attachment to: ben@harperjobs.com
HOTEL GUEST SERVICE MANAGER - DETROIT, MI
Hotel Guest Service Manager
Join a premier full-service hotel dedicated to providing an exceptional guest experience through outstanding service, luxurious accommodations, and top-tier amenities. We take pride in creating a welcoming atmosphere for both leisure and business travelers.
Job Summary:
We are seeking an experienced and dynamic Guest Services Manager to oversee front desk operations, concierge services, and guest relations. This individual will lead a team to ensure all guests receive a seamless, personalized experience that reflects the hotel's high standards. The ideal candidate is a customer-focused professional with strong leadership, problem-solving, and hospitality skills.
Key Responsibilities:
- Supervise and support front desk, concierge, and guest services staff to ensure top-tier guest satisfaction.
- Manage daily operations, including check-ins, check-outs, reservations, and guest inquiries.
- Develop and implement service standards, policies, and procedures to enhance the guest experience.
- Handle guest complaints and special requests promptly and professionally.
- Train and mentor team members to maintain high levels of performance and customer service.
- Collaborate with housekeeping, food & beverage, and other departments to ensure seamless operations.
- Monitor guest feedback and reviews to implement improvements in service quality.
- Assist in budgeting, forecasting, and managing department expenses.
- Maintain a positive and engaging work environment for all team members.
Qualifications & Requirements:
- Bachelor’s degree in Hospitality Management or a related field preferred.
- Minimum of 3-5 years of experience in hotel guest services or front office management.
- Strong leadership and team management skills.
- Excellent communication, problem-solving, and interpersonal abilities.
- Proficiency in hotel property management software.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- A passion for hospitality and a commitment to delivering an outstanding guest experience.
Why Join Us?
- Competitive salary and benefits package.
- Career growth opportunities within a luxury full-service hotel.
- A supportive and dynamic work environment.
- Employee discounts, training programs, and other perks.
If you are a motivated hospitality professional with a dedication to guest satisfaction, we invite you to apply for this exciting opportunity!
Send resume in a Word format attachment to: kevin@harperjobs.com
PURCHASING MANAGER - FOOD, BEVERAGE & SUPPLIES (DESIRE CHEF OR SOUS CHEF BACKGROUND) - DETROIT SUBURBS, MI
Monday to Friday DAY HOURS - No Weekends
Our client is a very prominent, upscale & busy Catering & Restaurant venue. We are searching for a Chef /Sous Chef who has extensive food, beverage, and supplies purchasing experience who would enjoy a full-time purchasing role. Must have excellent computer skills. Great work/life balance.
Responsibilities:
- Secure products and services at the best possible price without compromising on quality or service
- Consolidate purchases to achieve maximum economic benefit
- Liaise between suppliers and restaurants to ensure their needs are being met
- Build and maintain good relationships with new and existing suppliers
- Negotiate and agree contracts, monitoring the quality of service and product provided
- Produce reports and statistics on spending and saving
- Ensure the company purchasing systems are up to date with products and pricing to facilitate its smooth operation
Requirements:
- Culinary Degree from Schoolcraft, CIA,OCC, Johnson & Wales, or similar level culinary school
- Expertise in ordering, inventory management, labor management, and scheduling
- Experience in menu development and menu costing
- Experience creating and managing the back of house budget
- ServSafe Certification
Benefits:
- Outstanding health benefits
- PTO
- Salary $65-70,000
Send resume in a Word format attachment to: ben@harperjobs.com
HOTEL CORPORATE DIRECTOR OF ENGINEERING / MAINTENANCE (MULTIPLE LIMITED SERVICE HOTEL PROPERTIES) - METRO DETROIT SUBURBS, MI
Confidential Search by Harper Associates
Responsibilities:
- Negotiates and maintains vendor contracts for maintenance related services throughout portfolio. This includes, but is not limited to: Elevator Services, Fire Monitoring, Lawn/Snow/Landscaping, Laundry Equipment, Kitchen Equipment, HVAC, Roofing & Construction.
- Reviews and approves major building maintenance projects involving significant functional changes within the Maintenance Hotel Properties' operational areas.
- Assesses incidents, complaints, etc. (i.e. building life safety, utility, condition, etc.) for the purpose of resolving or recommending a resolution to the situation.
- Evaluates performance against operating plans and standards. Provides reports to superiors and subordinates on interpretation of results and approves changes in direction of plans.
- Defines and recommends objectives in each area of building maintenance operations.
- Develops specific short-term and long-term plans and programs, together with supporting budget requests and financial estimates.
- Coordinates and collaborates with other departments of the corporation in establishing and carrying out responsibilities.
Education & Experience:
- Bachelor degree and 10 years' experience in a hotel maintenance or similar industry.
- Previous experience overseeing multiple properties/units preferred. $100,000 - $110,000+
Please forward resume to Ben Schwartz: ben@harperjobs.com
BANQUET MANAGER - HOSPITALITY / CATERING VENUE - BIRMINGHAM, MI AREA
Weddings, Social, Corporate, Holiday and Community Events
$65,000 - $70,000 ++ bonus and excellent benefits
We are seeking a personable, professional, energetic and organized Banquet Manager. The ideal candidate must have extensive experience in managing large dining events and providing excellent customer service that surpasses all guest expectations.
Job Description:
As Banquet Manager, you will oversee the daily operations of the Catering Service Staff, working as a team with the General Manager and Executive Chef. Range of events includes, but not be limited to: weddings, social, corporate, holiday and community events. The position is responsible for the execution of catered events, which includes coordinating with the catering and culinary teams to ensure all guest expectations are met/exceeded. The Banquet Service Staff and Events Setup Staff will also be expected to go above and beyond to deliver memorable events, while bringing a high level of energy and professionalism.
Banquet Manager Job Responsibilities:
- Manage service staff; duties include hiring /staffing, scheduling, training, performance, appearance, reviews, pre-event set-up and service standards
- Provide support on a daily basis with Caterease software, BEOs related to all duties of the service staff
- Coordinate the service type, style and implementation to best fit the event including services for all food and beverages, and bar beverages
- Consult with the Executive Chef to discuss the timing of the meal courses being served. Work directly with Executive Chef for special menu requests
- Control the designated costs and quality of services offered
- Participate in preparing the venue for each event including the supervision of bars, tables, chairs, table settings, and serving stations to make sure they are placed properly
- Oversee the seating of guests, serving of meals and beverages including efficient and timely table maintenance
- Prepare product requisitions to ensure the availability of all alcoholic and non-alcoholic beverages and specialty beverage stations
- Work with and assist in directing third-party vendors such as florists, entertainers, decor providers and other third-party vendors
- Answer guest questions and accommodate special requests as necessary
- Participate in completing the billing functions for each event
- Oversee events from start to finish
- Attend weekly Sheets meetings - BEO review
- Manage pre-shift meetings for service team day of event
- Maintain proper linen inventory
- Develop onboarding training schedule and best training practices
Requirements:
- The ideal employee should have an outgoing personality, spectacular decision-making skills, exhibit well developed organizational and leadership skills, possess computer skills with experience in detailing events, and have the ability to work well in a fast-paced environment while always maintaining a professional demeanor in all circumstances.
- Highly developed customer service skills
- Effective interpersonal and verbal communication skills
- Proficiency in using a moderately complex catering software system (Caterease)
- Available to work nights, weekends, and holidays, as events and business dictates
- Must be able to work well within a team
Desired:
- Bachelor degree in Hospitality Management or another related field
- Accredited training /certifications in Catering, Culinary Arts, Hospitality
- Impeccable service standards and perceptiveness
- Experience with Caterease software
- 5+ years of Event, Managerial and/or Customer Service experience
Send resume in a Word format attachment to: ben@harperjobs.com
