Hotel / Resort

Hotel/Resort

CONTROLLER - HOSPITALITY/FOOD & BEVERAGE INDUSTRY - NOVI, MI AREA

Join a growing hospitality organization ($15 million in revenue) with multiple entertainment venues.

• Will oversee A/R, A/P, General Ledger, Cost Accounting, and Revenue Recognition.
• Coordinate and direct the preparation of the budget & financial forecasts and report variances.
• Prepare monthly financial statements (Income Statement, Balance Sheets, statement of cash flows).
• Coordinate the preparation and analysis of reporting packages and Key Performance Indicator's for decision making.
• Execute month-end and year-end close process.

Requirements

• 5+ years of overall combined accounting and finance experience.
• Thorough knowledge of accounting principles and procedures.
• Experience with creating financial statements.
• Experience with general ledger functions and the month-end/year-end close process.
• Excellent accounting software user and administration skills
• Experience with restaurants/retail preferred.
• Extensive knowledge of MS Excel and PowerPoint

Prefer local candidates or with ties to Michigan.

Send resume in a Word format attachment to ben@harperjobs.com

DOMESTIC COUPLE - TRAVERSE CITY, MI AREA (LOCAL CANDIDATES ONLY)

Great opportunity available for an experienced Domestic Couple to maintain a large, family vacation home. This is a very hands-on position which will encompass housekeeping, laundry, running errands, driving and supervising vendors/contractors and assisting family and guests. Will also handles winterization of the home and seasonal opening and closing. Must also be able to do heavy lifting, possess handyman skills and safely operate and maintain boat/jet skis, and have experience using a chainsaw to split firewood, chop trees, etc. The Couple must have a very flexible and friendly yet professional, service-oriented demeanor to accommodate the family and many guests. The ideal candidates have held a similar role in a large family estate, bed & breakfast, lodge/resort or hotel. Our client is seeking local candidates for this position. Will be required to live within a very reasonable distance to the home; housing is not provided. This is a live-out, year-round salaried position: responsibilities will be very minimal during the winter season (weekly check on house) except when the principals are in residence. $70-80,000++

Send resume in a Word format attachment to cindy@harperjobs.com

DIRECTOR OF SALES - BOUTIQUE RESORT HOTEL - TRAVERSE CITY, MI

Join a beautiful high-end boutique resort hotel in one of Michigan's most visited destinations! Our client is ready to hire a Director of Sales to generate corporate, social, luxury, and association business from markets all over the state of Michigan and Chicago. The Director of Sales will oversee the sales & marketing strategy for the hotel and will be directly accountable for top-line revenue and market share.

Ideal candidates will have:

• Hospitality Degree
• 2-4 years of experience as a Director of Sales for a full-service hotel or resort property
• Strong knowledge of the market and business connections throughout Michigan and Chicago
• Ability to work from the property in Northern Michigan or work on a hybrid model and travel to the property occasionally
• Excellent leadership experience

Benefits:

• An excellent base salary + bonus package (6 figures)
• Outstanding health benefits
• Paid vacation    

Send resume in a Word format attachment to kevin@harperjobs.com

FACILITY / ENGINEERING HOTEL REGIONAL DIRECTOR - METRO DETROIT, MI

We are seeking an experienced hotel Chief Engineer to oversee several properties and serve as a trainer, coach, and leader to Chief Engineers at other locations.  The priorities for this professional are to ensure that the physical condition of all buildings and that the health and safety of all guests meet very high company standards.

Qualifications required:

• 5+ years of recent multi-unit management responsibilities in the hotel/hospitality industry
• Expert hands-on knowledge of high rise buildings, infrastructure and operations
• Bachelor’s degree strongly desired
• EPA Universal certifications are advantageous
• Ability to travel within Michigan and out of state
• Efficient at working within budgets and deadlines
• Outstanding overall maintenance knowledge including, but not limited to:  fire safety, electrical, mechanical, plumbing, carpentry, pool/spa maintenance, etc.
• Strong leadership and communication skills

Excellent six figure salary, corporate office in Detroit suburbs.

Send resume in a Word format attachment to ben@harperjobs.com

HOTEL DIRECTOR OF SALES AND MARKETING - ANN ARBOR, MI

POSITION REQUIRES HOTEL SALES AND CATERING EXPERTISE

Harper Associates has been retained for this Search.

Confidential Search for prominent, upscale Hotel property with client base in the group, corporate/transient market along with social and corporate catering. Prefer knowledge of Ann Arbor market with University of Michigan connections. Expertise in managing a sales team.

Desire hotel background in setting up systems and procedures along with experience in revenue management. Primarily responsible for leading & driving top line revenue strategy. Ideal candidate will have corporate training with Marriott, Hilton, IHG. Prefer candidate with ties to Michigan.

Excellent six figure base salary plus excellent bonus package. Great benefits.

Send resume in a Word format attachment to ben@harperjobs.com

FRONT OFFICE MANAGER - ANN ARBOR, MI

Our client is seeking an experienced individual to manage the Front Office operations of an upscale hotel property.  The Front Office Manager is responsible for providing quality service while maintaining compliance to policies and procedures and meeting financial goals. $50,000 - $55,000

Responsibilities:

• Ensure customer satisfaction by resolving customer complaints and anticipating potential problems.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
• Monitor and respond to all social media outlets in in a timely and appropriate manner.
• Implement company programs and manage the operations of the Front Office (Front Desk, PBX, Bell Stand) to ensure compliance with LSOPs and SOPs.
• Prepare forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses.
• Interact with the sales staff to discuss and implement sales strategies.
• Responsible for key control, inventories, and ordering of supplies.
• Ensure adequate supplies and staff are on hand to provide top quality customer service.
• Comply with attendance rules and be available to work on a regular basis.
• Uphold high level of guest interaction & satisfaction through leadership & visibility.
• Perform any other job duties as assigned.

Job Requirements:

• 2 years of managerial experience over a hotel front desk.
• Strong leadership and communication skills.
• Self-starter, willing to “pitch-in” and help co- workers with their job duties.
• Maintain a professional appearance and manner at all times.
• Strong attention to detail, time management and computer skills.
• Working nights & weekends regularly.

Send resume in a Word format attachment to ben@harperjobs.com

HOTEL OPERATIONS MANAGER - MACKINAC ISLAND, MI

Beautiful resort property is seeking a dynamic hotel professional to manage Guest Services, Recreation and Retail staff and services. This individual ‘s primary focus will be to ensure exceptional customer satisfaction and outstanding quality standards while striving to maintain and surpass financial expectations. The Operations Manager will be highly visible as they oversee and assist the front desk staff, concierge, bellmen, supervisors, dock porters, recreation and retail associates.

Preferred qualifications include:

• Exceptional leadership history supervising at least 15 employees
• Great communication, organizational and problem-solving skills
• College degree
• At least two years of experience as Front Desk Manager
• Proven ability to maintain operating budgets, with good track record regarding financials
• Good understanding of Rooms Management Systems
• Familiarity with OSHA and safety standards related to front desk operations
• Project management capabilities

This attractive role is a year-round position on Mackinac Island offering an excellent compensation package. Please note that strong working knowledge of Mackinac Island operations is desired.

Send resume in a Word format attachment to ben@harperjobs.com

PROPERTY / CONSTRUCTION MANAGER - TRAVERSE CITY, MI AREA

Exceptional full-time, year round opportunities available in a beautiful, northern Michigan resort area. We are seeking two highly skilled professionals to oversee construction and maintenance of several luxury residences on the shore of Lake Michigan.

These are hands-on roles for mechanically inclined individuals. One position is more involved with construction than the other. Responsibilities will involve:

• Supervising remodeling and construction projects
• Preventative maintenance and ensuring that everything inside and outside the home is functioning properly
• Maintenance of multiple homes and cottages
• Groundskeeping
• Scheduling and coordinating contractors when necessary
• Adhering to project deadlines and monthly checklists
• Safeguarding that technology products are in working order (printers, TVs, Apple TV, etc.)
• Handling household/miscellaneous errands

Requirements include:

• Contractors license or experience in construction is required for one of the positions
• Friendly, team player attitude
• Above average communication and follow-up skills
• Flexibility and ability to change priorities and schedule to meet the needs of the employer
• Polished image
• Fully vaccinated against COVID-19
• Must be a non-smoker

$55,000-$75,000 commensurate with experience in addition to a generous benefit package which includes fully paid family health insurance which starts on first day of employment and other generous benefits. 

Send resume in a Word format attachment to cindy@harperjobs.com

HOUSEKEEPING MANAGER - DETROIT, MI

Join a full-service, luxury hotel (4-star / 4-diamond) in Detroit!

We are searching for a talented Housekeeping Manager with full-service experience and a desire to join an industry leader that offers an exceptional salary and benefits package, as well as excellent work/life balance.

The Housekeeping Manager will oversee housekeeping staff, including guest room attendants, public area attendants, and housemen. Responsibilities include, but are not limited to:

• Scheduling housekeeping personnel
• Managing budget / P&L critique
• Ordering / inventory for linens, guest room amenities, and housekeeping supplies
• Inspecting guest rooms and holding staff accountable
• Interviewing / hiring housekeeping candidates
• Training housekeeping employees

In order to be considered, candidates are required to have at least 3 years of experience as a Housekeeping Manager, Housekeeping Supervisor, or Operations Manager within a full-service hotel, in addition to a Bachelor's degree (Hospitality Business or Business Administration degree preferred).

This is a full-time, salaried position ($55K range) with outstanding benefits, including medical, dental, and vision insurance, as well as paid vacation and 401K + match. 

Send resume in a Word format attachment to kevin@harperjobs.com

BANQUET CHEF - HOTEL - METRO DETROIT, MI

Looking to return back home to Detroit?

Banquet Chef for a high volume, luxury hotel with multi-function conference/catering facilities. Experience leading Sous Chefs and Culinary staff.

• Lots of creativity and interaction with clients for tastings.
• Ability to organize and execute multiple events at the same time.
• Experience at a venue with over $5M+ in catering sales
• Prefer education / training to include Culinary Degree or ACF Certification

Client offers medical, dental, and vision benefits after 90 days of employment for full time employees, as well as a 401(k), Short Term Disability, Life Insurance, Paid Time Off, Free Uniforms, Parking and Meals. Salary range $70-75,000+

Send resume in a Word format attachment to: ben@harperjobs.com

GUEST SERVICE SUPERVISOR - DETROIT, MI

Are you a hotel Front Desk Manager, Front Office Manager, Guest Service Manager (or Supervisor)? We have an excellent opportunity for a hotel operations professional to join a luxury, full-service hotel in Detroit.

The Front Office / Guest Service Supervisor will oversee front desk operations, central reservations, guest services associates, PBX, and ensure an exceptional experience for hotel guests. Supervisors also gain experience yielding rates and inventory, scheduling, and actively participating in generally managing the hotel.

Benefits:

• 5-day, 50-hour work week
• Very competitive base salary (up to $48K per year)
• Outstanding medical benefits (dental and vision included), vacation, and 401K
• Opportunities for growth

Requirements:

• Bachelor's degree in Hospitality Business, General Business, or related major from a school such as Michigan State, Grand Valley State, Central Michigan, Northwood, Western Michigan, Ferris State, Eastern Michigan, etc.
• Management or supervisor experience in hotel operations, either as a front desk manager/supervisor or housekeeping manager/supervisor

Ready to join one of Detroit's finest hotels?

Send resume in a Word format attachment to kevin@harperjobs.com