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CHIEF OPERATING OFFICER (HOSPITALITY) - ANN ARBOR, MI

Ronald McDonald House Charities of Ann Arbor, MI

Hospitality (Lodging & Food) Background required

Exclusive Search by Harper Associates

Exceptional career opportunity is available for a hospitality professional who is eager to transition into a meaningful, mission-driven role in the nonprofit sector. If you are a compassionate person looking to make a broader impact, this may be the unique opportunity you’ve been waiting for. The ideal hospitality background would be one involving meals and 24/7 accommodations, such as hotel, resort or campus housing. The COO will utilize their expertise to oversee the future growth of family guest rooms to satisfy the growing demand. Previous non-profit experience would be a plus.

About RMHCAA:

Since 1985, Ronald McDonald House Charities Ann Arbor (RMHCAA) has stood as a home away from home for families facing the unimaginable — a child in medical crisis. Ronald McDonald House Charities Ann Arbor has served more than 32,000 families since opening their doors in 1985. Spearheaded by the Junior Service League (now the Junior League of Ann Arbor), the project was a collaborative effort with Michigan Medicine C.S. Mott Children’s Hospital, and the community. Originally able to accommodate 24 families each night, an expansion in 1992 increased that number to 29. A second House built on the 10th floor of C.S. Mott Children’s Hospital added another 12 rooms in 2011. Two additional family guest rooms were constructed in the Main House in 2018, bringing the total number of rooms to 43. Those two Houses make RMHCAA the largest Ronald McDonald House Charities Chapter in Michigan.

The Chief Operating Officer (COO) is a key member of the Executive Leadership Team and serves as the organization’s senior operational leader. Reporting to the Chief Executive Officer (CEO), the COO provides strategic and day-to-day leadership for all internal operations of a multi-site, 24/7 organization. The COO ensures that programs, guest services, facilities, culinary services, housekeeping, volunteer engagement, technology, and operational systems function seamlessly to create a safe, compassionate, and home-like environment for families. The COO partners closely with the CEO, leadership team, and Board to implement strategy, strengthen culture, develop talent, manage risk, and ensure operational excellence and financial sustainability.

Preferred Qualifications:

• Bachelor’s degree required; advanced degree or equivalent experience preferred.
• Minimum 7-10 years of senior leadership experience in hospitality (including food and rooms) from segments such as hotel, resort, campus housing/dining or similar.
• Previous non-profit experience.
• Demonstrated success leading complex, multi-site, 24/7 operations and cross-functional teams.
• Strong background in guest services, facilities management, people leadership, program oversight, and operational planning.
• Experience managing budgets, capital projects, and operational controls.
• Proven ability to lead with compassion while driving results and managing risk.
• Excellent communication, organizational, project management, and problem-solving skills.
• Collaborative, mission-driven leader with integrity and sound judgment.
• Proficiency with Microsoft Office and database systems.

Excellent six figure salary and benefits plus work-life balance offered! 

Please forward resume and cover letter explaining why you are excited about this opportunity and how it aligns with your work credentials.

Send resume in a Word format attachment to ben@harperjobs.com

Expanded Job Description available    

CONTROLLER (MULTIFAMILY HOUSING AND COMMERCIAL) - DETROIT SUBURBS, MI

Full Service Commercial Real Estate Group

Search by Harper Associates

The Controller is responsible for overseeing accounting, financial reporting, and the consistent execution of accounting processes across a portfolio of commercial and multifamily real estate assets.

This role reports to the CFO/COO and supports the accounting team, ensuring accurate financial reporting and a collaborative, accountable environment. The Controller partners with operations and leadership to align financial reporting with property performance and leads the accounting team to deliver consistent, high-quality results.

Key Responsibilities:

Financial Reporting & Close

• Oversee and support the monthly close process across the real estate portfolio.
• Ensure financial statements are accurate, complete, and delivered on time.
• Review and approve property-level financial statements for both commercial and multifamily properties.
• Review reconciliations, accruals, and supporting schedules to promote consistency and quality.
• Provide guidance and support to the team to resolve issues and meet close deadlines.
• Reinforce accountability around close timelines while supporting the team in meeting expectations.

Commercial CAM & Tenant Accounting

• Review CAM reconciliations and guide the team to ensure alignment with lease terms.
• Support property accountants in understanding CAM structures, including expense pools, gross-ups, and caps.
• Assist in resolving tenant questions and discrepancies in collaboration with operations.
• Ensure CAM deliverables are well-supported, accurate, and prepared for audit or review.

Multifamily Accounting

• Review multifamily accounting activity, including rent roll support, concessions, and revenue recognition.
• Partner with the team to analyze GPR, vacancy loss, and operational trends.
• Ensure security deposit balances are accurate and properly reconciled.
• Support resolution of accounting issues while reinforcing consistent standards.

Internal Controls & Process

• Support the implementation and consistent application of accounting policies and internal controls.
• Reinforce proper workflows, segregation of duties, and documentation standards.
• Review journal entries and reconciliations for completeness and compliance.
• Assist in maintaining exception logs and work with the team to resolve items in a timely manner.
• Support audit processes by ensuring documentation is organized and accessible.

Cash & Reconciliation Oversight

• Review bank reconciliations and support timely resolution of reconciling items.
• Help monitor property cash balances and identify potential concerns early.
• Ensure disbursement processes follow established procedures.
• Partner with treasury and team members to support cash-related processes.

Systems & Process Improvement (Yardi)

• Support the team in effectively utilizing Yardi Voyager for accounting workflows.
• Encourage consistent and accurate system usage across all properties.
• Identify opportunities to improve efficiency and reduce manual effort.
• Help maintain data accuracy and integrity within the system.

Team Leadership & Development

• Lead, mentor, and support the accounting team.
• Provide ongoing coaching, training, and technical guidance.
• Foster a team environment focused on collaboration, accountability, and continuous improvement.
• Help team members prioritize work, meet deadlines, and develop professionally.
• Address challenges early by providing clear direction, support, and follow-up.

Cross-Functional Collaboration

• Partner with operations and leadership teams to support property performance.
• Assist with budgeting, forecasting, and financial analysis as needed.
• Support property transitions, acquisitions, and dispositions.
• Act as a resource to both accounting and operations teams.

Qualifications:

• Bachelor’s degree in Accounting or Finance required; CPA preferred.
• 7–10+ years of property accounting experience across commercial and multifamily real estate.
• Experience with CAM reconciliations and lease interpretation.
• Proficiency in Yardi Voyager preferred.
• Strong Excel and financial reporting skills.
• Prior experience leading or mentoring accounting staff.

Core Competencies:

• Team Leadership and Development
• Financial Reporting and Close Management
• CAM Reconciliation Knowledge
• Multifamily Accounting Expertise
• Internal Controls Awareness
• Collaboration and Communication
• Problem Solving and Critical Thinking
• Organization and Time Management

Performance Expectations:

• Financial reporting is consistently accurate, complete, and delivered on time.
• Reconciliations and supporting schedules are clear, well-documented, and review-ready.
• CAM reconciliations are prepared accurately and supported for audit or tenant review.
• Team members are supported, meeting deadlines, and developing in their roles.
• Issues are identified early and addressed with clear follow-through.

Work Environment:

This position is based in a professional office setting. No travel is required. The role works closely with accounting, operations, and leadership teams to support consistent financial reporting and team success

Compensation & Benefits

• Competitive base salary ($130-160,000+ bonus)
• Health, dental, vision insurance
• 401(k) with company match
• PTO and holidays

Please forward resume to: ben@harperjobs.com

GENERAL MANAGER (NOMAD RESTAURANT) - BAY HARBOR, MI

Operated by Ross Hospitality (sister restaurants Maple + Batter & Brandy's Harbortown)

Search by Harper Associates

Situated along five miles of stunningly beautiful Lake Michigan shoreline between Petoskey and Charlevoix, Bay Harbor is an idyllic destination for vacationers, visitors and residents alike. With spectacular views, world-class amenities, unique accommodations, unrivaled recreational opportunities and a calendar full of events, this is an extremely desirable four-season location.

As a growing organization continuing to build and refine their systems and structure, this role requires a hands-on leader who is comfortable operating with a degree of autonomy and motivated to help shape processes, standards, and team development. Ross Hospitality is expanding quickly, with their fourth concept opening this year and additional projects already in development. We are searching for a highly experienced, top-tier operator with a strong leadership track record. They must be passionate about hospitality and motivated by the long-term career growth potential within the company. The ideal candidate is passionate about Michigan and is either already living within the state or has roots there and would love to return for this exciting career opportunity.

Essential Duties & Responsibilities:

• Meeting financial metrics set by owners and/or leadership including but not limited to revenue targets, cost of goods sold %’s (wine, liquor, beer, food, etc.), labor costs, and budgeted operational expenses.
• Identifying and implementing revenue generating, cost savings and operational efficiency opportunities.
• Ensuring NOMAD is operation ready during all standard hours of operation while implementing and enforcing established service standards and procedures.
• Manage the dining room/patio, including setting up and breaking down tables, ensuring cleanliness and order, maintaining an organized work environment, and resolving guest complaints.
• Oversee the bar, including ordering and maintaining inventory (wine/liquor/beer/etc.), making certain that drinks are served accurately and promptly.
• Ordering of all disposable and approved misc. items needed for daily operation of the restaurant.
• Development and training of all front-of- house staff, including, but not limited, to ambassadors, support, bartenders, and hosts/hostesses.
• Work closely with Chef and direct kitchen operations in their absence.
• Coordinate staff availability and prepare weekly FOH/BOH schedules to ensure the restaurant is adequately staffed for each shift.
• Schedule, screen and perform initial round of interviews for hiring needs.
• Onboarding of new hires confirming all pertinent payroll information is obtained and provided to Company Controller/Payroll Admin in a timely manner.
• Perform and/or oversee opening and closing procedures, including nightly close out and cash deposits.
• Support in preparation and execution for all major holiday weekends and events including but not limited to, restaurant buy-outs, Dart for Art, rehearsal dinners/parties etc.

Excellent salary and benefit package. All inquires held in strict confidence.

Please email resume to: ben@harperjobs.com

FOOD & BEVERAGE DIRECTOR (KEEFER HOUSE HOTEL) - DOWNTOWN HILLSDALE, MI

Keefer House Hotel - Downtown Hillsdale, MI

Exclusive Search by Harper Associates

The 34-room boutique Keefer House Hotel has recently completed a top-to-bottom renovation, blending timeless architecture with modern amenities. The Red Room Restaurant will offer elevated dining experiences with a farm-to-table menu in the main dining area, plus an event space for parties and special occasions.

We are looking for an experienced Hotel Manager / Food & Beverage Director with a strong food & beverage background – someone who can lead the hotel’s restaurant and sales operations, as well as lead the operations team. The ideal candidate has a food and beverage background along with rooms and sales experience.

Hillsdale, MI offers family-friendly activities such as boating and fishing on Lake Baw Beese, enjoying Sandy Beach, and biking the Baw Beese Trail. The area is known for its historic downtown and provides numerous opportunities for outdoor recreation, making it a charming and accessible location for families looking for a combination of community life and natural amenities. The city is also home to Hillsdale College, which features public lectures and cultural events, and the historic Hillsdale County Fairgrounds. Hillsdale is situated in southern Michigan, approximately 60 miles west of Ann Arbor.

Job Type: Full-time

Salary Range: 6-figure salary (commensurate with experience)

Benefits:

• Annual Bonus Program
• Health, Dental and Vision insurance
• 401K with employer matching
• Paid time off
• Flexible holiday policy

Ability to commute/relocate:

• Hillsdale, Michigan: Candidate must be able to commute daily or is willing to relocate before starting work (Required)

Send resume in a Word format attachment to kevin@harperjobs.com

EXECUTIVE CHEF - KEEFER HOUSE HOTEL - DOWNTOWN HILLSDALE, MI

$85,000 - $100,000

Soon to open Red Room Restaurant

Exclusive Search By Harper Associates

Looking for Executive Chef with roots to Michigan!

Hillsdale, MI offers family-friendly activities such as boating and fishing on Lake Baw Beese, enjoying Sandy Beach, and biking the Baw Beese Trail. The area is known for its historic downtown and provides numerous opportunities for outdoor recreation, making it a charming and accessible location for families looking for a combination of community life and natural amenities. The city is also home to Hillsdale College, which features public lectures and cultural events, and the historic Hillsdale County Fairgrounds. Hillsdale is situated in southern Michigan, approximately 90 miles west of Detroit.

Job Summary:

The Chef & B for The Red Room at The Keefer House Hotel will play a pivotal role in ensuring the restaurant's successful pre-opening and ongoing operations. This includes overseeing kitchen operations, maintaining exceptional food quality and presentation, managing the restaurant’s front of house staff and delivering a memorable dining experience. From hiring and training staff to menu development, cost management, and equipment procurement, this role requires a creative and organized leader to set the standard for excellence.

Restaurant Overview:

This is a new restaurant located within a boutique hotel. The primary dining room has 45 seats with an overflow flex space for private dinning or additional table service for approximately another 20 – 30 seats. The restaurant has a lobby bar adjacent to the main dining room with another 12 seats. The overall approach will be a high-touch feel.

Pre-Opening Duties:

• Collaborate with the GM and third-party management company to develop and execute a comprehensive pre-opening strategy.
• Assist in the selection and procurement of kitchen equipment, small wares, and supplies.
• Recruit, hire, and train a top-tier culinary and service team to align with the restaurant’s vision and standards.
• Develop and test menus, incorporating innovative dishes and locally sourced ingredients while ensuring accurate pricing and food costing.
• Establish operational procedures, including inventory management systems, safety protocols, and quality control standards.

Ongoing Duties & Responsibilities:

• Oversee daily kitchen operations, ensuring high standards in food preparation, cooking, plating, and service.
• Lead and inspire the front of house and culinary team, fostering a collaborative and professional work environment.
• Optimize workflow and kitchen efficiency, implementing systems for inventory, ordering, and cost control.
• Monitor food quality, presentation, and freshness, addressing any inconsistencies promptly.
• Ensure compliance with all food safety, sanitation, and health regulations to maintain a safe, clean work environment.
• Collaborate with front-of-house management to deliver a seamless dining experience and address guest feedback.
• Keep up with industry trends to enhance the culinary program and maintain the restaurant’s competitive edge.
• Plan and execute catering and banquet events for the hotel with precision and creativity.

Qualifications:

• Proven experience as an Executive Chef or Sous Chef in an upscale or high-volume restaurant environment.
• Expertise in menu creation, costing, and seasonal menu development.
• Highly skilled in front of house restaurant management.
• Culinary degree or equivalent professional training preferred.
• Strong leadership and team-building skills with a focus on fostering an inclusive and supportive culture.
• Advanced understanding of cooking techniques, food preparation, and kitchen operations.
• Knowledge of food safety standards, inventory control, and cost management strategies.
• Exceptional organizational and multitasking abilities to thrive in a fast-paced environment.
• A passion for culinary innovation, high-quality food, and exceptional service.
• Effective communication and teamwork skills, with the ability to liaise between the kitchen team, management, and front-of-house staff.

Why Join Us?

At Red Room (located within the soon-to-open Keefer Hotel), you’ll have the unique opportunity to shape a new dining experience within a historic hotel. This is a hands-on leadership role where your creativity, expertise, and vision will leave a lasting impression on guests and the local culinary scene.

Excellent benefit package, and work/life balance.

Send resume in a Word format attachment to ben@harperjobs.com

ESTATE PROPERTY COORDINATOR (PRIVATE UPSCALE RESIDENTIAL HOMES) - DETROIT SUBURBS, MI

Roles: may include concierge, event coordinator, dining services, butler.

Traits: poised, polished & outgoing personality

Prominent family seeks a polished, hands-on Property Coordinator to support daily operations and maintenance across multiple private residences. This role works closely with the Property Manager to ensure properties are guest-ready, vendors and projects run smoothly, and family visits and events are executed seamlessly.

Responsibilities include coordinating vendors, managing inventories and errands, overseeing vehicle schedules, and providing on-site event and concierge support. The ideal candidate is detail-oriented, service-minded, and able to anticipate needs while maintaining the highest level of discretion.

Event & Concierge Support

• Attend and assist with private events and family gatherings as required.
• Serve as on-site family concierge during events—coordinating logistics, guest arrival/departure, and property readiness.
• Act as liaison with venue staff and vendors to ensure seamless event execution.
• Support hospitality requests such as reservations, gift purchases, and local arrangements.

Qualifications

• 3–5 years of experience in property operations, hospitality, or private service preferred.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office 365 (Outlook, Excel, Word).
• Ability to work independently with limited supervision and adapt to a dynamic schedule.
• Valid driver’s license and reliable vehicle; ability to transport items between properties as needed

Full-time position requiring flexibility for evenings, weekends, holidays, and events. 3–5 years of experience in property operations, hospitality, or private service preferred. Strong communication and organizational skills required. Excellent compensation and benefits; local candidates or those with ties to the area preferred.

Please forward resume to: ben@harperjobs.com

EXECUTIVE ASSISTANT - METRO DETROIT, MI

Successful real estate development firm is seeking an exceptional professional who is extremely organized, very detail oriented and has superior oral and written communication abilities. A dedicated professional who is naturally polite and kind, has a sincere team spirit and a flexible demeanor will flourish in this role. Primary function of this position will be handling tenant/lease relationships. The ideal candidate has worked in a construction/architectural environment.

The Executive Assistant will:

• Distribute weekly tenant construction reports
• Assist with store planning projects & deadlines
• Coordinate with internal teams (real estate, construction, and lease admin) and external vendors
• Manage expense reports and invoices
• Prepare and distribute tenant turnover and closeout letters

Must be comfortable with digital and paper filing and have documenting and record keeping expertise. Advanced proficiency with Word and Excel and Access are required.

Outstanding salary and benefits!

Send resume in a Word format attachment to ben@harperjobs.com