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RESTAURANT GENERAL MANAGER - THE CHIPPEWA CLUB - IRON MOUNTAIN, MI

Exclusive Search by Harper Associates

Restaurant General Manager for The Chippewa Club

www.chippewa.club

Iron Mountain is one of the largest cities in the Upper Peninsula of Michigan and offers everything from lush forests to miles of rivers and streams, four seasons of outdoor recreation, abundant wildlife, art, and music festivals, museums and famous sport competitions, along with unique shopping and dining.

The Club:

The Chippewa Club, an exquisite private dining club, was founded in 1945. With exceptional, personalized service and cozy charm in a historic setting, the Club serves as an ideal venue for business executives and the local community. Located in a former mining captain’s grand home on 5 acres in Iron Mountain, MI, the club has a rich history in the community. With a capacity of 150 guests, the Club is a popular choice for hosting small and large meetings, special events, weddings and all types of social gatherings.

• Number of Members – 140 pre-COVID (2019), 191 currently
• Age of club - 78 years old
• Size: approx. 15,000 sq. ft. on 2 floors, including kitchen and utility space
• Gross Dollar volume 2022 - $860,796 (Excluding ERTC Funds)
• Annual Food Sales 2022 - $495,515
• Annual Beverage Sales - $147,798
• Annual Dues Volume 2022 - $210,957 (includes Building & Maintenance Fees)
• Dining Facilities: several a la carte dining rooms and lounge and an outdoor terrace with seating for 52

Restaurant General Manager Overview:

The Restaurant General Manager (GM) of The Chippewa Club is a highly visible position and the individual must possess the skills of interacting with members and promote guest satisfaction. The GM is ultimately responsible for all aspects of club operations excluding the kitchen operations and reports to a Board of Directors. The GM is a working manager position where they directly supervise office, wait staff and housekeeping, therefore candidates must realize the importance of good communication between management and their staff.

The ideal candidate has strong leadership, communication, and managerial skills to oversee the daily operations of the club, as well as provide long term strategic vision and guidance. The GM will be actively involved in developing programs to grow membership and will help to increase presence in Iron Mountain through networking with community leaders. Looking for a GM to elevate the member experience while creating a structure for operations and staff development. A new banquet and event sales program needs to be spearheaded. The membership will embrace an experienced professional with new ideas, service and beverage expertise, social media savvy, and creativity in club member events. Will also review and improve member communications – digital, club calendar, newsletter, emails, etc.

The Chippewa Club recently invested in the Clubessential club management software platform. This candidate will develop the Club’s full utilization of the features and benefits of the system.

Organization:

Direct Reports: All front of house staff, office personnel, custodial/maintenance personnel, event and property maintenance vendors.

Scope: The Chippewa Club is governed by a Board of Directors. Board members have three-year terms, with the President being a one-year term. Committees include: Executive, Finance, Membership/Marketing, Social, and Strategic/Long-Range Planning. The GM oversees Club personnel with the objective of promoting efficient and quality service within the Club. The GM reports to the Board of Directors, as does the Executive Chef. The GM and Executive Chef will work largely in their own departments but in a coordinated manner making certain that all personnel adhere to the rules, regulations, standards and procedures and Club Bylaws set forth by the Club Board of Directors.

Working Conditions: High energy atmosphere with more than average pressures as it relates to a restaurant management position. Ability to multitask and adapt to day-to-day changes in the operation of the club and its last-minute changes. Due to the standards set for exceptional service and member satisfaction, in all areas of the club, working conditions are above average for the club industry.

Responsibilities:

• Create and present annual and monthly operational budgets for approval by Board of Directors.
• Develop and present a Capital Improvement Report annually for Board approval.
• Directly responsible for all minor and major capital improvement purchases and projects relating to approved capital improvements.
• Manage and oversee the monthly financial statements, Profit & Loss statements, and bookkeeping.
• Hold regular monthly or semi-monthly meetings with direct reports.
• Work closely with the Executive Chef ensuring that competitive pricing and high quality are maintained.
• Schedule and attend Board of Director as well as Committee Meetings, as requested, and carry out associated assigned tasks.
• Directly responsible for all Front of House personnel including the hiring, training, reviewing and termination processes. Work with Executive Chef to closely align FOH and Kitchen hiring, performance evaluation and termination processes when needed.
• Responsible for controlling labor costs in FOH operations through effective scheduling and supervision.
• Direct housekeeping throughout Club; schedule major cleaning projects.
• Assist with scheduling banquets & meetings for members, making sure all details are carried out.
• Monitor club correspondence including e-blasts, marketing material and any other Club communications sent to members or the public.
• Supervise publication of a monthly or semi-monthly newsletter to be mailed/emailed to the members.
• Plan and carry out Club functions with support of the Social/Marketing Committee and Event Planner.
• Directly responsible for all banquet billings and payments.
• Maintain and regularly review the employee manual and training manuals.
• Directly supervise Bartenders and carry out alcohol purchasing, bar inventory control, and bar cost management. Provide regular training to servers and bartenders on all aspects of liquor, beer, wine and beverage service, including elevated wine service procedures.
• Ensure members and their guests are made to feel welcome and comfortable when visiting the Club.
• Respond to the members’ comments and suggestions, reporting to the Board of Directors as appropriate.
• Adhere to the established rules and regulations of The Chippewa Club. See Employee Manual.
• Ensure all Chippewa Club management and staff are given the tools and training to provide the best possible service to our members.

Education and/or Experience

• Bachelor’s degree from a four-year university preferred, with an emphasis on hospitality.
• 5+ years of experience as a General Manager, Assistant General Manager, Restaurant/FOH Manager or Clubhouse Manager in a private club setting. Background in luxury hotels/fine dining restaurants or upscale catering venues may also be considered.
• Experience with club finances, committees, P&L statements.
• Extensive food, beverage and catering management experience required.
• Exceptional people skills mandatory, with emphasis on member and employee relations.

Salary and Benefits: Commensurate with the knowledge, skills, and experience noted above. Vacation, Sick and Personal Days are paid in accordance with the Employee Manual.

HOW TO APPLY FOR THIS POSITION

Please send cover letter and explain why your background makes you an ideal candidate for this opportunity.

Email cover letter addressed to Chippewa Club Search Committee, along with your resume emailed directly to Harper Associates: ben@harperjobs.com

ARCHIVE DIRECTOR (PRIVATE FAMILY OFFICE) - BIRMINGHAM, MI

Harper Associates is being retained for this search

This is a non-traditional archive serving a family office and fulfilling company requests. The person to take on leadership responsibilities should have an educational and working background in archival administration or management, preferably with business experience, of at least 5 years. It is not a traditional position, so flexibility and willingness to tackle a variety of duties is necessary.

These duties include, but are not limited to, communication with employer and executive assistants, developing good relations with the company employees, training, oversight of a growing collection, assignment, and management of projects for 7 archivists, timely completion of projects, quality control of work products, and maintenance of the Vernon Content Management System. It will also include administrative duties such as timesheet review and submittal and accountability of project status and completion.

This person should develop an overall knowledge of the organization of the archive and the historical background of the company. Additionally, as duties will include delegation of work to appropriate staff, understanding the nuances of the individuals who make up the staff is necessary. The current Archive Director will train the selected candidate.

Qualifications include audio/visual experience along with digitization skills, Excel proficiency, an understanding of archival hierarchy, and knowledge of preservation principles. A master’s degree is required in library science, with emphasis in archives, or similar concentrations in areas such as museum studies.

Final applicants will be required to undergo a professional assessment and review prior to hiring. Successful applicant will be trained in all areas. Soft skills that are desirable include: willingness to effectively lead, the ability to draw out the best skills and abilities of employees, and successful conflict resolution. Organizational skills, a strong sense of teamwork, maintenance of strict confidentiality, and a healthy respect for the employer are vital.

This is a full-time position, Monday-Friday, with exceptional benefits which include fully paid family medical coverage, dental insurance, 401K plus contribution, paid vacation and holidays. Salary range $85,000-$95,000 along with excellent bonus. 

Send resume in a Word format attachment to: cindy@harperjobs.com

DIGITAL MARKETING SPECIALIST 

Chelsea Milling Company is a dynamic and innovative food manufacturer, best known for the iconic “Jiffy Mix” brand. A family-owned company, Chelsea Milling is dedicated to creating an excellent, inclusive work environment for all employees, and offering outstanding work/life balance. As the leader in dry baking mixes, the company is committed to staying ahead in a fast-paced digital world, and we're seeking a talented Digital Marketing Specialist to join our team and drive our online presence to new heights.

As a Digital Marketing Specialist at Jiffy Mix, you will play a crucial role in developing and executing digital marketing strategies to increase brand awareness, drive traffic, and generate leads. You will work closely with the Brand Content and Marketing Manager to create and implement campaigns across various digital channels, ensuring that our brand remains at the forefront of our industry.

Responsibilities:

• Develop, edit, and optimize digital marketing strategies across various channels, including social media, email, content marketing, and SEO, always ensuring brand consistency.
• Monitor & report on growth, analytics of marketing campaigns, and content performance across all customer/consumer-facing platforms (e.g., Google Analytics).
• Champion performance and market research data analytics to aid the team in the focus of campaigns across social media, company websites, email, and other platforms.
• Monitor and optimize digital advertising campaigns to maximize ROI.
• Manage digital marketing calendars and publish content.
• Collaborate with the marketing team and other departments to identify, recommend, and implement content that follows best practices – while maintaining brand guidelines.
• Research competitors, target market, and relevant keywords.
• Focus on strategies to elevate company/brand presence.
• Optimize the use of SEO and other tools.
• Track and report on key performance indicators (KPIs) to measure the success of digital marketing efforts.
• Stay up-to-date with industry trends and best practices to ensure our strategies remain cutting-edge.

Qualifications:

• Bachelor's degree in Marketing, Digital Marketing, or a related field (or equivalent experience)
• Proven experience in digital marketing, with a track record of successful campaigns.
• Strong knowledge of digital marketing tools and platforms, including Google Analytics, AdWords, and social media advertising.
• Demonstrable experience in marketing data analytics and tools.
• Ability to quantitatively assess social and web analytics/data to adapt creative & business objectives in response to market feedback and user activity trends.
• Proficient in publishing or participating in various customer/consumer-facing platforms (Facebook, Instagram, LinkedIn, Pinterest, TikTok, etc.).
• Experience with MS 365 (SharePoint), Adobe Creative Suite, and various marketing software applications (CRM, Google AdWords, web analytics, etc.).
• Excellent written and verbal communication skills.
• Creative thinking and problem-solving abilities.
• Strong analytical and data-driven mindset.
• Must be willing to commute to Chelsea, MI daily (Ann Arbor area).

Benefits:

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance options.
• 401(k) retirement plan with profit sharing.
• Professional development opportunities and continued education.
• Collaborative and inclusive work environment.
• Opportunity to make a significant impact and contribute to company growth.
• Generous PTO and most major holidays off.
• Relocation assistance.

Send resume in a Word format attachment to kevin@harperjobs.com

EXECUTIVE PERSONAL ASSISTANT - DETROIT, MI (HYBRID)  

Harper Associates has been exclusively retained for this search.

Prominent community leader is searching for a key member of their team and offers an outstanding, newly created opportunity. An articulate professional who is passionate about Detroit and enjoys a busy, highly visible role which requires discretion and confidentiality will be successful. This is a hybrid position based in your own home office, requiring some in-person attendance for meetings, events, interviews, etc.. Prior media/public relations involvement is advantageous, but not mandatory. Excellent salary commensurate with experience will be offered.

Job Summary:

We are seeking a highly organized and detail-oriented individual to join our team as a Personal Executive Assistant. In this role, you will provide comprehensive administrative support to our executive team, ensuring smooth day-to-day operations and enabling them to focus on strategic initiatives. The ideal candidate will possess excellent communication skills, exceptional multitasking abilities, and a strong attention to detail.

Responsibilities:

• Manage executive calendars, scheduling appointments, and coordinating meetings
• Arrange travel itineraries, including flights, accommodations, and transportation
• Prepare and edit correspondence, reports, and presentations
• Communicate accordingly to emails, calls, and post-event follow-ups to create a positive brand experience
• Delegate communication inquiries, comments, and event invitations to appropriate parties.
• Conduct research and compile data for various projects and presentations
• Assist with event planning and coordination, including logistics, vendor management, and attendee coordination
• Assist in organizing and coordinating events, such as press conferences, product launches, and promotional activities
• Coordinate and schedule media interviews, appearances, and press conferences
• Collaborate with internal teams to ensure consistent messaging and brand representation
• Handle confidential and sensitive information with utmost discretion
• Monitor media coverage and prepare reports on public relations efforts
• Build and maintain relationships with affiliates, organizations and event organizers
• Provide feedback and insights on brand presence and public reputation and visibility
• Act as a liaison between personal brand, organizations and executive leadership
• Coordinate and prioritize incoming requests and inquiries
• Assist with public relations efforts, including drafting press releases and coordinating media interviews
• Manage and update social media accounts (Facebook, Twitter, Instagram, etc.)
• Assist in managing brand partnerships and collaborations
• Create and engage with posts about event attendance, brand representation, and relevant news
• Perform general administrative tasks, such as filing, organizing documents, and maintaining office supplies

Requirements:

• Bachelor's degree in business administration, communications, or a related field (preferred)
• Proven experience as an executive assistant or in a similar role
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Knowledge of marketing and promotional strategies
• Familiarity with social media platforms
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite and other relevant software
• Ability to handle multiple tasks and prioritize effectively
• Discretion and confidentiality in handling sensitive information
• Strong attention to detail and problem-solving abilities
• Ability to work independently and collaboratively in a fast-paced environment

Send resume in a Word format attachment to ben@harperjobs.com

C-SUITE EXECUTIVE ASSISTANT - BIRMINGHAM, MI

Salary $100,000 - $130,000 base, plus performance bonus, fully paid family medical insurance, (health, life, long-term disability, dental, vision, and 401K plus match). Relocation package offered for a talented candidate who would enjoy living in the Detroit area and has ties to the area.

Executive Assistant/Personal Assistant Role.

Provide confidential and high-level administrative support to Entrepreneur, Business Leader, and Founder in his family office providing wealth management, philanthropic, creative endeavor, and operating business support services. Multi-faceted position facilitating and coordinating day-to-day business matters as well as an ever-evolving array of entrepreneurial Founder projects and interests, and the resultant needs for communications, correspondence, scheduling, and research, with an office management role. Some travel is required from time to time. The position is located in downtown Birmingham, Michigan.

About the Job:

• Gatekeeper and part of a team liaising with the Founder – Screen and execute all communications with a positive and personal touch. Monitor incoming digital, paper, and voice communications, and prioritize, process, respond, or delegate per Founder’s wishes, directives, and priorities.
• Member of the executive assistant team to support Founder in personal, business, philanthropic, creative, and travel endeavors, whenever and wherever needed.
• Shared coverage on occasional communications or tasks on select weekends and holidays.
• Facilitate complex, frequently changing travel schedules.
• Maintain strict confidentiality requirements at all times.
• Assist as needed with research as well as drafting, preparing, editing, and coordinating correspondence and presentation materials.
• Travel infrequently to assist Founder with projects.
• Work closely with CFO on office management, organization, administration, and HR matters.
• Support the CEO on an as-needed basis.
• Coordinate closely with all office staff members regarding calendars, events, and priorities.
• Take on responsibilities of executive assistant partner(s) during vacations/illness.
• Culture carrier and mentor to administrative staff.
• Coordinate with managers and staff from all other departments and units including archivists, travel/logistics staff, home/personal staff, office and accounting staff, and others, including Founder’s original global business.
• Supervise transcriptionists/research assistants (overview and review/edit research work product as needed).
• Supervise and work closely with facilities manager (whose tasks include office maintenance and care of physical office as well as art collection and antique furnishings and related contractors, as well as oversee duties of housekeeper/kitchen assistant).
• Coordinate timing of maintenance and repairs.
• Coordinate activities of art curator and interior designer.
• Liaison with independent contractors on special projects.
• Oversee the filing systems, both paper and digital.

About You:

• Minimum of 10 years of experience as a Senior Executive Assistant/Administrative Leader supporting a CEO, or C-suite high-level executive.
• Bachelor’s or Master’s degree from an accredited College/University. The related course works are a plus.
• Project Management experience a PLUS with experience dealing with and meeting high-level clientele regularly and managing those relationships with grace and polished acumen.
• Detail-oriented with the ability to change gears quickly – a truly flexible person who can innovate and improvise involving multiple challenges and problems.
• High level of integrity and discretion in handling all confidential information; trust and integrity are key to this executive.
• Excellent Microsoft Office Suite skills and excellent written and verbal communication skills. Familiarity with Apple products is a plus.
• A warm, positive “can do” personality with a “no job too small” attitude in all endeavors is a must.

Submit your resume in a Word format attachment to ben@harperjobs.com